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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
672 Reviews

672 Reviews of Niello Volvo of Sacramento - Service Center

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October 30, 2023

Service department is great because they keep you informed about every little thing that is going on with the car and what is needed More

by CMIGLAS237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

As always the service provided was handled in a very professional and friendly manner. All service issues were handled without any problems. Our vehicle was ready when promised. We are very pleased with More

by RGBRAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Protsyuk
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

We're so thankful for loyal customers like you! Thanks for taking the time to write such a lovely 5-star review and for continuing to choose Niello Volvo Cars Sacramento. See you next time!

October 30, 2023

Matt is extremely helpful. He is a good communicator, he’s honest about issues my car has had and I really appreciate the service I receive from him. He goes above and beyond a More

by OGARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Matt great? We'll be sure to pass along your kind words so he knows how much you appreciate the 5-star service you received from him. See you next time!

October 25, 2023

Matt has provided great service while always addressing the issues noted during the request for service. Also any car issures are always explained in a courtesy manner and with prompt attention. Excellent More

by REDHAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! Thanks so much for your continued business and for taking the time to write such a nice review. See you next time!

October 24, 2023

Great serves, people, and waiting area. I trust Jeff and his repair recommendations. And I appreciate the quality and reliability of service completed. More

by RLSCOTT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

We're happy you're happy! We're definitely lucky to have Jeff on the team and we'll pass your kind words along so he knows how much you appreciate him. Happy driving!

October 23, 2023

over the last 6 years i have had excellent service , it’s timely and the staff is friendly More

by NNARY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for being such a loyal customer! We truly appreciate your business and will be here for you with the same excellent service whenever you need us next.

October 21, 2023

Always a pleasure working with Matthew. His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! More

by cvyhmeister
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

Wow! Thanks for the glowing review! We appreciate your continued business and we can't wait to serve you again in the future. Happy driving!

October 21, 2023

Matt is always spot on and keeps me informed of the progress of my repairs or service. More

by HHASHIMOTOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We'll be sure to let Matt know how much his communication and skills are appreciated.

October 18, 2023

Amy is the best service rep I have ever experienced in my life. She is so professional and personable. You just want to be her friend. But probably more importantly, she is competent and anticipatory of your More

by HCRANE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Gol, Amy Ott
Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

We're definitely lucky to have Amy on our team, and we'll be sure to pass along your kind words so she knows what a great job she's doing. In the meantime, thanks for the high recommendation!

October 16, 2023

I am usually able to schedule a service appointment within one week and the service department is kind and helpful. More

by WORLDPRESSURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Oct 18, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business. We're lucky to have loyal customers like you, and we'll be here for you whenever you need us next!

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