103 Reviews of Nimnicht Buick GMC - Service Center
Battery went dead. Limped vehicle in without appointment. Service Rep. Drew. Took charge and two hours later new battery installed, all systems checked and car washed. Cost 0. Bumper to bumper even covered a Service Rep. Drew. Took charge and two hours later new battery installed, all systems checked and car washed. Cost 0. Bumper to bumper even covered a 3 year old battery. More
We started coming to Nimnicht because we were extremely displeased with that "other" GMC dealership in town and we are so glad we did! James Jones was amazing! He was very friendly, personable, knowlegable displeased with that "other" GMC dealership in town and we are so glad we did! James Jones was amazing! He was very friendly, personable, knowlegable and he is truly a great guy! He made the buying process very seamless. It was such a great experience that we are in the process of buying a used car for my daughter as well. More
I am so thankful for Mr. Russ Aldridge going above and beyond normal customer care in helping me today. Even though it was late in the day, he researched my problem and called me several times to help tal beyond normal customer care in helping me today. Even though it was late in the day, he researched my problem and called me several times to help talk me through how to repair a jammed lock on my family suv. This level of service is why I will continue to bring my business to Nimnicht Buick GMC. Thank you, Mr. Aldridge, for your thoughtfulness and concern for my family! More
Russ, Thank you for being patient w me on explaining Russ, Thank you for being patient w me on explaining how to operate my rear media and wi-fi connection. Jarin, Thank you for making the purchase Russ, Thank you for being patient w me on explaining how to operate my rear media and wi-fi connection. Jarin, Thank you for making the purchase and delivery possible :) More
Arthur was wonderful person to work with. Very friendly, informative, and helpful. I'd like to thank his for all his help. Thank you so much! informative, and helpful. I'd like to thank his for all his help. Thank you so much! More
Jason was no pressure and actually listened. I loved the ease of the process and how he took time with me to make sure I understood every step. I am a Buick lady. ease of the process and how he took time with me to make sure I understood every step. I am a Buick lady. More
Danielle contacted me prior to my oil change and let me Danielle contacted me prior to my oil change and let me know about offers available for a trade in. I decided to see what was available and Mr. Arthu Danielle contacted me prior to my oil change and let me know about offers available for a trade in. I decided to see what was available and Mr. Arthur did a great job finding the right trade for me. I came in for an oil change and left with a brand new car! I recommend this dealership to everyone! More
I just relocated from out of state. I had a small hole in the sidewall of my tire. Drew worked the warranty ASAP and had a replacement the next day. Unfortunately they sent the wrong size and once again Drew the sidewall of my tire. Drew worked the warranty ASAP and had a replacement the next day. Unfortunately they sent the wrong size and once again Drew came to the rescue and had yet another overnighted. I was pushed to the front when it came in and they detailed my truck for my troubles. He was in constant communication and updated me through the way. Couldn’t ask for better service. Based of this treatment alone I would highly recommend Drew for any issues that may arise. I will ask for him by name from now on. More
GREAT PERSONAL SERVICE Today Russell Aldridge drove to my home to provide personal service on the Terrain's Infotainment center. he provided many usefull tips and answered Today Russell Aldridge drove to my home to provide personal service on the Terrain's Infotainment center. he provided many usefull tips and answered all of my many questions. this is GREAT customer service. More
Service department very slow for oil changes I understand that COVID has changed many things, but I took my wife’s 2012 Buick Verano in for an oil change. The process the service department has f I understand that COVID has changed many things, but I took my wife’s 2012 Buick Verano in for an oil change. The process the service department has for oil changes is painstakingly slow. The only reason I take it to Nimnicht is because I bought the car there. More