Back

Nimnicht Buick GMC - Service Center

Jacksonville, FL

4.0
103 Reviews

103 Reviews of Nimnicht Buick GMC - Service Center

Sort by
May 29, 2021

Battery went dead. Limped vehicle in without appointment. Service Rep. Drew. Took charge and two hours later new battery installed, all systems checked and car washed. Cost 0. Bumper to bumper even covered a More

by johngehri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

We started coming to Nimnicht because we were extremely displeased with that "other" GMC dealership in town and we are so glad we did! James Jones was amazing! He was very friendly, personable, knowlegable More

by ganzini6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Laman
May 10, 2021

I am so thankful for Mr. Russ Aldridge going above and beyond normal customer care in helping me today. Even though it was late in the day, he researched my problem and called me several times to help tal More

by Sjones
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russ Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Russ, Thank you for being patient w me on explaining Russ, Thank you for being patient w me on explaining how to operate my rear media and wi-fi connection. Jarin, Thank you for making the purchase More

by Skinnymarie27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarin Cobb
November 06, 2020

Arthur was wonderful person to work with. Very friendly, informative, and helpful. I'd like to thank his for all his help. Thank you so much! More

by Faiman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur, Arthur Robinson
September 26, 2020

Jason was no pressure and actually listened. I loved the ease of the process and how he took time with me to make sure I understood every step. I am a Buick lady. More

by Buick Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Aikens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Avery, Jason Horowitz
September 16, 2020

Danielle contacted me prior to my oil change and let me Danielle contacted me prior to my oil change and let me know about offers available for a trade in. I decided to see what was available and Mr. Arthu More

by marielstarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Laman, Arthur Robinson
August 17, 2020

I just relocated from out of state. I had a small hole in the sidewall of my tire. Drew worked the warranty ASAP and had a replacement the next day. Unfortunately they sent the wrong size and once again Drew More

by MCantrell3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

GREAT PERSONAL SERVICE Today Russell Aldridge drove to my home to provide personal service on the Terrain's Infotainment center. he provided many usefull tips and answered More

by lwileymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2020

Service department very slow for oil changes I understand that COVID has changed many things, but I took my wife’s 2012 Buick Verano in for an oil change. The process the service department has f More

by slara1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Bock
May 07, 2020 -

Nimnicht Buick GMC responded

Hello Mr. Lara, The average wait time for an oil change, rotate tires, wash and First Place Finish takes approximately one hour to one and a half hours. We appreciate the patronage, thank you! Scott Baker, Customer Experience Manager sbaker@nimnicht.com 904-993-6022

...
5
...