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Nissan of Cool Springs
Franklin, TN
2,117 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro.
Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs.
We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,117 reviews
March 01, 2025
My family had a wonderful experience at Nissan of Cool Springs we wanted to thank Willie and Raj and Kellie and Bishoy Corey for making our car buying experience smooth it was pleasant and fun I highly r Springs we wanted to thank Willie and Raj and Kellie and Bishoy Corey for making our car buying experience smooth it was pleasant and fun I highly recommend reaching out to them for your next vehicle . Thank you all More
by Dave
Employees Worked With
Other Employees :
Corey Harper
February 28, 2025
Nice young man great personality very willing to find the right car! Very knowledgeable about the cars and features. right car! Very knowledgeable about the cars and features. More
by Eric
Employees Worked With
February 25, 2025
Very polite very warm and welcoming. Very helpful empathetic very willing to help and willing to provide me excellent service. Deserves a 20% raise for providing such service at the end Very helpful empathetic very willing to help and willing to provide me excellent service. Deserves a 20% raise for providing such service at the end of the day and in the freezing weather as well as the technicians working while understaffed. This is why I continue coming back. More
by ledoncampbel
February 25, 2025
Jackson did great! The whole experience was smooth and easy. Jackson was calm and not pushy which helped in the new car buying process. Would 100% recommend Jackson at The whole experience was smooth and easy. Jackson was calm and not pushy which helped in the new car buying process. Would 100% recommend Jackson at Nissan of Cool Springs! More
by MGerhartBusiness
February 22, 2025
Thanks for waiving oil change charge. My warranty expired on 2/11/25. Thank you. My warranty expired on 2/11/25. Thank you. More
by sbuhlig123
Employees Worked With
February 20, 2025
Nick is an excellent writer. He made sure to listen to my concerns and make sure everything was fixed right and at a super reasonable time. Great job! He made sure to listen to my concerns and make sure everything was fixed right and at a super reasonable time. Great job! More
by davids.sean
February 18, 2025
Went up and above to help me out. Nicholas so kind and helpful. Explained everything in an easy understandable way. Nicholas so kind and helpful. Explained everything in an easy understandable way. More
by davidmorphy
Employees Worked With
February 17, 2025
Nicholas was great very personable. Got it in and taken care of in a timely fashion. Very happy thank you you Got it in and taken care of in a timely fashion. Very happy thank you you More
by jonesz
Employees Worked With
February 15, 2025
Samina Hunter was a joy to work with. "Negotiating" the sales price of a new truck is never fun, but Samina was able to get us past the salesman and into a new truck. "Negotiating" the sales price of a new truck is never fun, but Samina was able to get us past the salesman and into a new truck. More
by davidcloyd1
Employees Worked With
Samina Hunter
