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Nissan of Cool Springs
Franklin, TN
2,117 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro.
Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs.
We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,117 reviews
February 08, 2025
I recently bought my third vehicle from Nissan of Cool Springs. Their sales and service teams are outstanding! E Price took the time to go over all the features of my new Armada and made sure I was comfor Springs. Their sales and service teams are outstanding! E Price took the time to go over all the features of my new Armada and made sure I was comfortable before leaving the lot. I highly recommend paying them a visit if you are in the market for a new vehicle. More
by Courtney B.
February 08, 2025
Miranda went above and beyond to take care of our vehicle. Her care and focus on service was outstanding. I’ll definitely take all of our cars here in the future. vehicle. Her care and focus on service was outstanding. I’ll definitely take all of our cars here in the future. More
by Rob H.
Employees Worked With
Miranda Ritchey
February 06, 2025
Thanks so much for the fantastic service. I look forward to seeing you next time. Your service department is fantastic! Btw, I love the new furniture in your customer lounge. I look forward to seeing you next time. Your service department is fantastic! Btw, I love the new furniture in your customer lounge. More
by TN Hubie
February 04, 2025
Nick was great to work with. The vehicle was ready before the time promised and I very much appreciate the complementary car wash The vehicle was ready before the time promised and I very much appreciate the complementary car wash More
by Jason
February 03, 2025
Every time I come to Nissan of Cool Springs amazing service. Nicholas always makes sure I’m well taken care of and explains everything that I might have a question for. Well always come to this nissan! service. Nicholas always makes sure I’m well taken care of and explains everything that I might have a question for. Well always come to this nissan! More
by Angela Zeh
Employees Worked With
January 31, 2025
Awesome service. In and out in 30 minutes, car washed and ready to go. Thanks Geoffrey! In and out in 30 minutes, car washed and ready to go. Thanks Geoffrey! More
by rob.boldon
Employees Worked With
January 31, 2025
I have been buying and servicing vehicles here for years. I rely on Nissan of Cool Springs to keep my family moving. Nicholas is excellent to work with. He offers very helpful advice and is very communica I rely on Nissan of Cool Springs to keep my family moving. Nicholas is excellent to work with. He offers very helpful advice and is very communicative. More
by daniel
Employees Worked With
January 31, 2025
Geoffrey- by far the best service person I’ve had in the 7 years I’ve had my car serviced at Cool springs Nissan. He is the very first representative of your service center to suggest that I become part o 7 years I’ve had my car serviced at Cool springs Nissan. He is the very first representative of your service center to suggest that I become part of the loyalty program for discounts- NO One has ever mentioned it until Geoffrey. Again- his service and his intentions to make sure I was happy was the best experience I’ve had in 7 years… give that one a merit raise!! More
by Laura
Employees Worked With
