Back

Nissan of Cool Springs

Franklin, TN

4.7
2,120 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family. At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
Contact Dealership

212 Comtide Court

Franklin, TN

37067

Directions

By Type

Showing 2,120 reviews

December 31, 2024

Samina so friendly and helpful that she made what I was expecting to be a difficult experience much more comfortable. Great attitude! More

by Lhamilton945
Recommend Dealer
Yes
Employees Worked With
Samina Hunter
Jan 03, 2025 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

December 23, 2024

Great to work with. Good communicator and not too aggressive. Listened to my requests and had excellent follow up. More

by AG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson King
Dec 25, 2024 -

Nissan of Cool Springs responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Cool Springs. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

I bought from out of state and my deal was a little more complicated than a traditional deal. Cam Newton and Cory Harper made it as easy as it could possibly be. We did the deal with great communication and More

by Triad_Ajr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Nissan of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

December 20, 2024

Samina did a wonderful job answering my questions through the entire buying process. I highly recommend her for your next purchase. More

by timaultman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samina Hunter
Dec 22, 2024 -

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 18, 2024

My favorite ( Service) coordinator is J. R. Richardson, ever. His personality and professional knowledge are first class, and I've had the pleasure of his excellent service over may years of More

by rcolm1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Nissan of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Mark Hepler (615) 790-2500

December 17, 2024

Friendly service, knowledgeable and helpful without being pushy. I never felt pressured and got the car I wanted. More

by rldtn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Aguilar
Dec 20, 2024 -

Nissan of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Mark Hepler (615) 790-2500

December 14, 2024

Nissan of Cool Springs is the best! We are the happy owners of a new Nissan Sentra and our buying experience was excellent. Raj (Jr.) was very knowledgeable, polite and professional. He More

by AMH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raj Thakor Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

Nissan of Cool Springs is helpful, friendly, fast, and helped my husband get the car he wanted and with a price in our budget! No other dealership worked with us on our budget! We will go nowhere else but More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
E Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Gross, Peyton Sevigny
Dec 08, 2024 -

Nissan of Cool Springs responded

Hi Kim, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

December 05, 2024

Very professional and willing to work with you to provide the best service into getting you into the vehicle you want! More

by Jamestyler723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samina Hunter
Dec 08, 2024 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2024

They gave me and my wife an excellent buying experience. We felt no pressure which is a nice change. They treated us like family and made sure we were happy with our purchase. Jackson did a great job explai More

by Joseph Nichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson King, Patrick Holt, Matt Carman, Cade Gross, Peyton Sevigny
Dec 05, 2024 -

Nissan of Cool Springs responded

Hi Joseph, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 06, 2024 -

Nissan of Cool Springs responded

Hello Michael, thank you for leaving us the 4-stars, if you don’t mind, we would really appreciate you contacting us to let us know how we can serve you better next time to hopefully get a 5-star review from you. Our line to service is 615.790.2500, ask for Mark Hepler, ext. 2036, Brandon Judge, ext. 2034; or me, ext. 2037. We would be more than happy to listen. Respectfully, Laura Montgomery

...
7
...