Nissan of Elk Grove

I've been coming here since 2016 with fantastic service. Yesterday, nobody could seem to tell me the status of my car (general service). The person on the phone couldn't find my service rep. A manager refus Yesterday, nobody could seem to tell me the status of my car (general service). The person on the phone couldn't find my service rep. A manager refused to get on the phone with me. This was an hour before they closed and my second phone call to them. I showed up, my rep was there, showed accountability and apologized for dropping the ball with me, and made it right. A manager helped to find my paperwork and apply a discount but never acknowledged me. That was unimpressive. More

Came in just to look. So glad Enith was the one who approached us. She was super friendly, very accommodating, not pushy at all. Very knowledgeable about the model we w So glad Enith was the one who approached us. She was super friendly, very accommodating, not pushy at all. Very knowledgeable about the model we were looking at. Did not intend to purchase that day, but everything moved along so smoothly, we ended up driving off with a brand new Rogue! Big hugs to Enith. The finance rep (I think her name was Kim) was also super friendly. Never had that much fun filling out paperwork. This location gets 10 stars out of 5. I would recommend this dealership to everyone. If needed, I would do a commercial to advertise for them!! More

This is my second new vehicle purchase at Nissan Elk Grove. I highly recommend this dealership Grove. I highly recommend this dealership More

⭐⭐⭐⭐⭐ I’ve had nothing but great experiences with this dealership! They always give me a good deal and treat me like family. Over the years I’ve bought 4 cars from them, and every time the process ha this dealership! They always give me a good deal and treat me like family. Over the years I’ve bought 4 cars from them, and every time the process has been smooth and stress-free. Highly recommend them if you’re looking for honesty, great service, and people who truly care about their customers . Thank you Khanh ,Warren, Vu,Hessam ,Mr.G.M. You Guys are the best ! I LOVE MY NEW PATHFINDER PLATINUM 😊 Arlene,Rey & Adrian More

Very beautiful and very clean facility. The Sales team specifically Misael and Hesam were very friendly and helpful. I had great experience and definitely will go back for my next car The Sales team specifically Misael and Hesam were very friendly and helpful. I had great experience and definitely will go back for my next car More

Khanh was very professional, generous and kind. He made the car buying experience fun and easy. To show his generosity he Footed some of the down payment for my sisters car. We were in and out unde He made the car buying experience fun and easy. To show his generosity he Footed some of the down payment for my sisters car. We were in and out under 4 hrs . He definitely took care of us while we waiting for the approval he offered us Red Bull and snacks to enjoy while we were waiting. He’s definitely one of kind salesman. Thank you again for my sisters new 2025 Nissan. We appreciate you Khanh . More

Nissan staff are all professional and specially Warren Santos. He did a good job and his amazing very kind. Santos. He did a good job and his amazing very kind. More

It was very good experience with Alexander moreno. he explained very everything in very good way .He provide good atmosphere. He did excellent job.thank you Alex he explained very everything in very good way .He provide good atmosphere. He did excellent job.thank you Alex More

Dealt with Alex. Top notch guy. Worked with us really well and helped us secure the vehicle we were trying to purchase Top notch guy. Worked with us really well and helped us secure the vehicle we were trying to purchase More

I wouldn’t have the dealership on Labor Day weekend to check out a 2020 Nissan rogue that I saw online. Khan met me outside with a very sincere greeting. He seemed eager and available to help. He immediat check out a 2020 Nissan rogue that I saw online. Khan met me outside with a very sincere greeting. He seemed eager and available to help. He immediately let me take it for a test drive. And explained the workings of it to me while we were driving. We got back to the dealership, negotiated a trade-in for my Sonata. And went for one more test drive. I felt no sales pressure, and I bought the car. With all the fixings. Extended warranty, road hazard warranty, and gap insurance. The next day I brought my girl down to look at a Nissan truck, and con was eager to help us again!! He made this car buying experience very positive!! And I really appreciate that, and I will refer people to khan at Grove Nissan!! More