Nissan of Elk Grove

I would like to give big thank you too john brooks!! He very amazing really takes pride in his job. Really cares about his customer. Very fast and efficient and it didn't cost me all my saving. I really He very amazing really takes pride in his job. Really cares about his customer. Very fast and efficient and it didn't cost me all my saving. I really appreciate everything keep up all the good work john your amazing. Nissan your very lucky to have such a great employee.because of him that's the only place i will bring my car too and tell all my family. I hope he gets recognize him for all his great work.thank you More

Bluetooth I loved my customer service today.I was first greeted by a lovely lady and I told her my issues she sent somebody immediately.And in return they were I loved my customer service today.I was first greeted by a lovely lady and I told her my issues she sent somebody immediately.And in return they were friendly and very professional. Loved them More

Comfortable expierence all round From beginning to end ,the service was superb. Jay YU did an excellent job listening to what kind of vehicle we had in mind. He was fiendly, and went From beginning to end ,the service was superb. Jay YU did an excellent job listening to what kind of vehicle we had in mind. He was fiendly, and went above and beyond. More

Great Support This is our third purchase from elkgrove. We have always had an amazing experience here. Be Yang worked with me with quotes for the last two days and This is our third purchase from elkgrove. We have always had an amazing experience here. Be Yang worked with me with quotes for the last two days and he was absolutely supportive, patient and understanding. Thank you for being amazing and caring! More

"Excellent experience with friendly and good salesman" Nissan elk grove is a place with excellent and friendly salesman , they help us with smile and honesty in their heart. They answer all the questions a Nissan elk grove is a place with excellent and friendly salesman , they help us with smile and honesty in their heart. They answer all the questions about the car we purchase and helped us with a great financing deal. Thanks to Mr. Yang, Mr.Corpus esp. to Mr. Lim. We like the car and really appreciated your help. More

Nicest Car Buying Experience Darian was knowledgeable & listened to all your needs and wants for the right vehicle. Shay in finance was wonderful! Nicest buying experience ever! N Darian was knowledgeable & listened to all your needs and wants for the right vehicle. Shay in finance was wonderful! Nicest buying experience ever! No pressure!! More

Poor experience after delivery My experience dealing with Cooper has been less than stellar. Since “delivery” Cooper has requested several personal identification documents via text My experience dealing with Cooper has been less than stellar. Since “delivery” Cooper has requested several personal identification documents via text message. Who knows who has access to my SSN as this information is now on a personal number of an employee. He also was very rude when I kindly requested a copy of the delivery confirmation for my vehicle stating that the fact that I have the car is proof of delivery. I requested the information to review the features on my vehicle as I was NOT told that none of the Nissan Connect mobile applications are compatible with my car at the time of purchase nor was I given information about scheduling my first service appointment. 16 days later my credit is still being run, someone has attempted to qualify for a mortgage in my name, and Cooper is telling my co-owner via text to take me off the loan but also that there’s a lower finance rate available yet he refused to say which lender or what the “lower” rate is. Oddly he never texted me directly at all regarding this news but expected another personal document from me. Again, it has been 16 days since I drove the car home with financing approved and terms agreed upon. This entire process has been terrible and I believe we are being forced to jump through hoops for no reason. I would not buy another car based on my experience and interactions with this individual. More

Quick lube Went to quick lube at 7am this morning and got checked in by Lane who got me set up with some coffee. Spoke to several employees who checked in on me Went to quick lube at 7am this morning and got checked in by Lane who got me set up with some coffee. Spoke to several employees who checked in on me to see how may day was going. Service was a very fast and pleasant experience, and they also throw in a car was/vaccum. Thanks Lane and quick lube! More

Awesome deal! Yang was a really good salesman, very friendly and I felt happy with the service he provided. All the other people who help me at Elk Grove Nissan we Yang was a really good salesman, very friendly and I felt happy with the service he provided. All the other people who help me at Elk Grove Nissan were nice as well. Good price, good deal. Thank you all! More

Buying my first new car! Went to Elk Grove Nissan to purchase my first new car! It was a good experience, everyone was helpful and felt satisfied with my purchase. Thanks yo Went to Elk Grove Nissan to purchase my first new car! It was a good experience, everyone was helpful and felt satisfied with my purchase. Thanks you! More