Nissan of Elk Grove

I brought my Murano in for service and was very impressed Elk Grove Nissan makes customer service their #1 goal. Their entire staff is polite, prompt, professional, and friendly. My service rep, Markus Gomez Elk Grove Nissan makes customer service their #1 goal. Their entire staff is polite, prompt, professional, and friendly. My service rep, Markus Gomez went above and beyond to make my experience a positive one. He met with me promptly, addressed my concerns, and checked in with me twice while I was in their waiting room. When it looked like the need part/repair was going to take an additional 2 hours, he arranged for a rental car so I wouldn’t have to wait there at the dealership. He called me when my car was ready and I picked up a clean car—washed and vacuumed! I’ve been in three times for regular service appointments and have always been impressed by their efficiency and friendly customer service. It is obvious that the service manager is terrific! He hires and trains great people who put the customer experience at the forefront. Keep up the outstanding work!! More

Great dealership A great dealership with excellent customer service. Everyone one we came in contact with were very friendly and helpful. I will recommend to my family A great dealership with excellent customer service. Everyone one we came in contact with were very friendly and helpful. I will recommend to my family and friends. More

Great We found the car we wanted, we were very happy. We definitely recommend Nissan Of Elk Grove and Edwin Escamilla was extremely helpful, informative and We found the car we wanted, we were very happy. We definitely recommend Nissan Of Elk Grove and Edwin Escamilla was extremely helpful, informative and patient. More

Awesome experience at Nissan of Elk Grove. Changed the appointment last minute on them and they were still able to help me. Darian was a great person to work experience at Nissan of Elk Grove. Changed the appointment last minute on them and they were still able to help me. Darian was a great person to work with! Would recommend anyone looking for a friendly and easy car purchasing experience to come here. More

Best experience buying a new car there. Out of the blue I decided to purchase a new car. I was fortunate to meet Steve Karsten. What a great person to work with. He knows his job. Every ques Out of the blue I decided to purchase a new car. I was fortunate to meet Steve Karsten. What a great person to work with. He knows his job. Every question was answered. So patient with me. I'm not use to shopping for a car by myself. Steve made me feel comfortable about the whole experience. My second new car from this dealer. I have already given Steve's business card to a good friend. This is how confident I feel about Steves knowledge. Thank you More

How great Elk GroveNissan Treated me Steven Karstenwas my sales representative who did what ever he had to to make me happy and delivery of fantastic customer service was his best gift to Steven Karstenwas my sales representative who did what ever he had to to make me happy and delivery of fantastic customer service was his best gift to me and my family. He made our life so much easier with the creativity he brought to our very unique situation and I would extend a recommendation of your campany to any body that's tryi,g to get a car. More

A good experience Yang was very knowledgeable about the products he was selling. He was very poliitem and courteous. I haven't bought a new car in over a decade, and Y Yang was very knowledgeable about the products he was selling. He was very poliitem and courteous. I haven't bought a new car in over a decade, and Yang made the often tedious process actually pleasant! More

Great Service From the first phone call Darrell was very helpful. He listened to my needs and got me into a 2017 Pathfinder. I love my new car. From the first phone call Darrell was very helpful. He listened to my needs and got me into a 2017 Pathfinder. I love my new car. More

Great Customer Service. Great Service. Darrell Cluck was very helpful in finding the right car for me. I had a great experience at Nissian and will recommend it to all my fam Great Service. Darrell Cluck was very helpful in finding the right car for me. I had a great experience at Nissian and will recommend it to all my family and friends looking for a car.... More

Excellent Deal Anthony Ibarra was able to help me get an excellent deal with a very low APR, I was able to get the car I’ve always wanted. I want to thank Nissan Of Anthony Ibarra was able to help me get an excellent deal with a very low APR, I was able to get the car I’ve always wanted. I want to thank Nissan Of Elk Grove for being able to work with me and helping me get the lowest possible payment on my Nissan Maxima. More