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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,829 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,829 reviews

October 12, 2024

Upon arriving at the service drop no one comes out to help. I had to go inside. And when I did all the service reps we sitting at their desk. More

by JIMVIVEROS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Nissan of Torrance responded

Hello Jim, we are disappointed to hear that you weren't greeted as promptly as we would have liked as it is important to us that every customer feels welcomed and valued. When you arrived, it appears that our Advisors were engaged in their tasks at their desk, which may have led to a delay in greeting you promptly. This is not typical of our service standards, as we strive to ensure that all customers receive immediate attention upon arrival. You have highlighted an area where we may have room for improvement therefore will be addressed with our team. We apologize for any inconvenience caused by this and hope you are willing to give us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

Service was great they performed the work quickly and notified me when it was ready More

by M.VIVEROS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

Amazing Team! They will take care of you, visit them for your next car purchase. More

by HERNANDEZMAYRA185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie , Jesus Duarte
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Oct 18, 2024 -

Nissan of Torrance responded

Hello Mayra, thank you for choosing Nissan of Torrance to assist you with your vehicle purchase. We appreciate you taking the time to leave us this excellent feedback and are happy to have you as part of the family. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

The workers was very polite and they make sure the costumer understands the cars very well. It was good experience to buy from the dealer in Torrance. More

by UDUJINONYE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neysan Sassani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Nissan of Torrance responded

Congratulations on your new vehicle and welcome to the Nissan of Torrance family. We truly appreciate your feedback! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

Mr Burns is very knowledgeable when it comes to what works best with our vehicle, never over sells, always, courteous and pleasant More

by ANGELGROMERO.72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Nissan of Torrance responded

Hi Angel! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. It is always great to hear that Richard is knowledgeable, courteous and pleasant. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

I was there early for my appointment and they took me in and got me out in less than an hour as promised. More

by ITSJONATHANONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Nissan of Torrance responded

Hello Jonathan, we really appreciate your excellent feedback! We are happy to hear that our team was able to get you in and out in less than 1 hour as promised. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

Great job and fast. Sent a video to explain the issues, very helpful to understand. More

by Shannon Hambly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Nissan of Torrance responded

Hello Shannon, we are so pleased you enjoyed your visit to Nissan of Torrance! We are happy that you appreciated the video that was sent by our technician to provide you with a better understanding of the required services/repairs. Thank you again for the great review! Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

Great customer service very reliable and respectful thanks for your help with my vehicle have a wonderful weekend More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Nissan of Torrance responded

Hello Crystal, thank you so much for the positive review! We are happy to hear that our team was reliable and respectful. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2024

I appreciate the great communication, quick work, and how conveniently located the dealership is. Thanks! More

by SHANAROSE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Nissan of Torrance responded

Hi Shana! Our team is happy to have provided great communication and to have provided quick service. We truly appreciate your positive review about your recent experience with us! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2024

The personnel was very helpful and honest that is a plus when I take my vehicle to a mechanic, thank you all. Great job. More

by NOEMI57HILDAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Hello Noemi, thank you for taking the time to share your experience with our service department. We are happy to hear that you found our team helpful and honest. Your trust in our technicians is incredibly important to us. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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