Nissan of Tustin

I had an exceptional experience working with Marco as my dealership representative. From start to finish, he demonstrated the highest level of professionalism, product knowledge, and genuine customer care. dealership representative. From start to finish, he demonstrated the highest level of professionalism, product knowledge, and genuine customer care. He was patient, transparent, and went above and beyond to ensure all my questions were answered and my needs were met without any pressure. His dedication to providing outstanding service truly sets him apart. I would also like to extend my sincere appreciation to Ali for his outstanding support, customer centric approach, supervision of the process and professionalism. His expertise and courteous approach made the entire process seamless and enjoyable. Overall, this dealership exemplifies excellence. The team is professional, honest, and customer-focused, creating a welcoming and trustworthy environment. I highly recommend this dealership to anyone looking for a first-class car buying experience. They have earned a customer for life. More

I have brought my 350Z in for 22 years and it is still running great! But Jeff in service has given me 100% best service! running great! But Jeff in service has given me 100% best service! More

The service was slow. It took them 15 minutes just to do my paperwork and I had an appointment. I waited for my car and was told it would be about 2 hours and it took 4 ho It took them 15 minutes just to do my paperwork and I had an appointment. I waited for my car and was told it would be about 2 hours and it took 4 hours. I watched 2 different people come in and state that they had an appointment and were dropping the car off. I timed them both. The first one took 30 minutes of waiting in line and then an additional 15 minutes for the service tech to finish the paperwork. The second one took 20 minutes in line and 20 minutes with the tech. Slow service. More

Danny and Adam really took good care of my car. I appreciated their willingness to work with me. I appreciated their willingness to work with me. More

Tustin Nissan is my go to for my Pathfinder's Service. Onofre always does a great job. Onofre always does a great job. More

I had a great experience during my recent oil change at the dealership. The staff was friendly, professional, and made the entire process quick and easy. They kept me informed throughout the service, answe the dealership. The staff was friendly, professional, and made the entire process quick and easy. They kept me informed throughout the service, answered all of my questions, and made sure everything was completed efficiently. It's always nice to receive excellent customer service, and I truly appreciate the care and attention they provided. I highly recommend this dealership for anyone looking for reliable and professional vehicle service! More

I regret buying my car here due to the lack of understanding from service center department and their higher ups. I will never ever buy another car here and have warned my family and friends of th understanding from service center department and their higher ups. I will never ever buy another car here and have warned my family and friends of the lack customer appreciation and not holding up to their customer satisfaction. More

I’ve been taking my car to Nissan of Tustin for routine service, and Jesse Gomez continues to exceed my expectations every single time. During my recent visit for an oil change and general checkup, Jesse d service, and Jesse Gomez continues to exceed my expectations every single time. During my recent visit for an oil change and general checkup, Jesse demonstrated the high standard of care and professionalism he is known for. He doesn't just check the boxes—he truly cares about his customers' safety on the road and ensures you leave 100% satisfied with the work done. Thank you, Jesse, for your incredible work ethic and dedicated customer service! More

The sales person, Dylan, and service personnel, Lamuel, were very helpful, got me a great deal on a used vehicle, serviced it quickly when a minor problem arose, and provided a great experience overall. were very helpful, got me a great deal on a used vehicle, serviced it quickly when a minor problem arose, and provided a great experience overall. More

Very helpful and knowledgeable. The service was done in a timely manner. The technician was knowledgeable of recall. Best Regards, Abbas The service was done in a timely manner. The technician was knowledgeable of recall. Best Regards, Abbas More