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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.7
386 Reviews
Thank You for Choosing Norm Reeves Genesis of Cerritos The team at Norm Reeves Genesis of Cerritos would like to welcome you to our dealership in Cerritos, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Cerritos, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Cerritos count on the high-quality vehicles and services found at Norm Reeves Genesis of Cerritos, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 386 reviews

November 04, 2023

Although the dealership is hidden behind the Hyundai lot, there is a great selection of vehicles. Julian and Benjy were a pleasure to work with. More

by elicpak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience working with Julian and Benjy and that you found our selection of vehicles appealing. Your satisfaction is important to us, and we're here to assist you with any automotive needs in the future.

Helpful
November 04, 2023

IT WAS A PLEASURE WORKING WITH MARIANA AND VITO. THE PROCESS WAS SMOOTH AND QUICK, More

by jsellberg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vito Beato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariana Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're delighted to hear that working with Mariana and Vito made your car buying process smooth and quick. Your satisfaction is important to us, and we hope you enjoy your new vehicle. If you have any further needs, please don't hesitate to reach out.

Helpful
November 04, 2023

Aiden was very helpful, he made the buying process smooth and easy. I am loving the new car More

by pimondi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Nuno
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that Aiden provided you with a smooth and easy buying experience, and we're thrilled that you're enjoying your new car. Your satisfaction is important to us, and we're here to assist you anytime you need.

Helpful
November 04, 2023

I had a great customer experience and felt that the customer service really goes above and beyond to help the customer More

by robertjflores100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle predmore
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team went above and beyond to provide you with great customer service. Your satisfaction is our priority, and we look forward to serving you again in the future.

Helpful
November 04, 2023

So easy to set up and very flexible. They made the experience so enjoyable. I dont know if i could do it any other way anymore. More

by rvalemania0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Beato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perla Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Nuno
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear that you found our service setup easy and enjoyable! Providing a seamless and flexible experience is our goal, and we appreciate your positive feedback. If you have any further automotive needs, please don't hesitate to reach out. Thank you for choosing us!

Helpful
November 03, 2023

I love norm reeves. I wish we had one in San Diego. The service. The attention to detail! Bravo! More

by Gillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your love and appreciation! We're delighted to hear about your positive experience with Norm Reeves. While we may not have a dealership in San Diego, we're always here to serve you whenever you need us. Your feedback is greatly appreciated!

Helpful
November 03, 2023

My service agent was top notch. Kyle Predmore was most gracious, communicative and helped explain the problems I experienced in my vehicle. More

by jknski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
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Nov 05, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words about Kyle Predmore! We're delighted to hear that he provided you with top-notch service and effective communication. Your satisfaction is our priority, and we appreciate your positive feedback. We're here to assist you with any future automotive needs.

Helpful
November 03, 2023

Kyle P was terrific - very professional, courteous and knowledgeable service representative - I would recommend anytime More

by jum
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Predmore
Report | Print
Nov 05, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your recommendation and kind words about Kyle P! We're delighted to hear that he provided you with professional, courteous, and knowledgeable service. Your feedback is greatly appreciated, and we're here to assist you anytime you need automotive service.

Helpful
November 03, 2023

I missed Mariela. I was happy to see her. She really delivers! She spent time with me and thoroughly reviewed your tech's comments. He also gave me some option More

by Bluespwrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Nov 05, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words about Mariela! We're delighted to hear that she provided you with excellent service and valuable insights about your G-80. We truly appreciate your feedback and your trust in our dealership. If you have any further questions or needs, please don't hesitate to reach out. We look forward to assisting you on your next visit!

Helpful
November 03, 2023

This is my first time with Genesis, so far everything is good. Will recommend to someone who's interesting More

by cindyleung238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Norm Reeves Genesis of Cerritos responded

We appreciate your recommendation and are pleased to hear that your experience with Genesis has been good so far. Your satisfaction is important to us, and we look forward to serving you and any potential referrals in the future. Thank you for choosing us!

Helpful
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