Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,256 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,256 reviews

October 15, 2024

Really helpful people in general. When it comes to the breakdown on what ever the car needs, also appointments More

by iva119cc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy to see your 5-star review! Thank you for your trust, and feel free to visit us anytime.

October 15, 2024

Answer all my questions with patience in details; Walk extra steps to find an answer. More

by alky39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddie Espino Sal Rodriguez Murad Tiryaki
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased you had a great experience with us! Please come back anytime.

October 15, 2024

Horrible service, no communication and rude management not a satisfied customer won’t come back More

by Anitu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Sanchez, Christina Ortega
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're concerned by your review and would like to learn more about your recent visit. Please contact us so that we can discuss your experience further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 15, 2024

The service Rep Joseph Vargas was really knowledgeable and helpful to me on 10/12/24. More

by gwenkay51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your feedback for Joseph is much appreciated! We're thrilled you had a great experience and hope to serve you again.

October 15, 2024

Overall, my experience at your leadership was top-notch, and I’m thrilled with my new car. Thank you for providing such outstanding customer service. I will definitely recommend your dealership to family an More

by Finley Advincula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for trusting us with your purchase! It's great to head that Christy and the team made sure you had a great experience with us. We hope to see you again soon.

October 14, 2024

I had a great experience with Honda, they were very friendly and efficient would definitely revisit if any other service is needed. More

by chita2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Oct 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're glad you enjoyed your visit and hope to see you again for future needs.

October 14, 2024

I have been taking my car to this dealership since I bought it there in 2014. They have answered all my concerns and questions about the need for repairs. The work force is polite and friendly. I want t More

by MHNSN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I cannot remember back to fourteen years. Everyone is polite and nice.
Oct 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so pleased to hear about your 5-star experience! Don't hesitate to reach out if you need anything else.

October 14, 2024

The smoothest and best experience ever. I have been recommending Jojo to everybody. Excellent service! Thanks! More

by geonomix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words made our day! We’re always ready to assist whenever you need us.

October 14, 2024

My experience was great. I needed to trade in my lease and I left with a new Honda civic sport. More

by nomikadetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Abolssedgh
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! We hope to welcome you back for any of your future car needs.

October 14, 2024

Excellent service. We’re treated like family members. Thank you so much for your help More

by cbn6919
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember
Oct 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're delighted to know you were satisfied and hope to see you again soon.

...
108
...