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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,230 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,230 reviews

October 10, 2024

Excellent and friendly service every single time. Techs are super helpful and knowledgeable towards services More

by crystalmrodriguez87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your trust and the 5-star rating! We look forward to serving you again.

October 10, 2024

Everyone I have encountered treats me with respect and were kind to me thanks for being respectful. More

by karenyoung537
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It’s great to hear you had such a positive experience. Thanks for the 5-star review—see you again soon!

October 10, 2024

Friendly very good with customers. Also very good on keeping customers updated with their service. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Peña
Oct 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the fantastic review! It’s great to hear you had a positive experience with us—come back anytime!

October 10, 2024

Honda is my favorite vehicle because Honda is good service all time, Honda is good color which one I chose More

by eliashusein68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful feedback! We’re delighted to have earned your 5-star rating and hope to welcome you back soon.

October 10, 2024

Everyone was professional and nice and went out of there way to assist me with my purchase. More

by Jo4jar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had a 5-star experience! Please visit us again whenever you’re in the market.

October 10, 2024

Had a good experience with the staff and love my new Honda hybrid CRV sport More

by roni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5-star review! Our team is always ready to assist you with any future car needs.

October 10, 2024

Albert provided amazing help and led us to getting the best deal we possibly good. Great service, great experience and amazing salesman. More

by jonvill7743
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful review! We're always here for you if you need anything.

October 10, 2024

Albert was very knowledgeable and attentive. He made the buying experience stress free and very easy. The financial manager was awesome as well. We were so impressed that we bought a second vehi More

by jwoodruff3333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a great experience with us! Looking forward to seeing you again.

October 10, 2024

I had to tell the staff to not rotate my tires because they don’t rotate them so I paid someone else to rotate him for me and he told me that my tires have not been rotated so that’s kind of whack More

by hedikA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback with us. We would like to learn more about your experience at our service center so that we can improve. Please contact us at a time that is convenient for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 10, 2024

Work was done in a timely manner but not complete they did not rotate the tires. Why do I know because my husband marked them. Not the service I expected More

by Marydeleos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember name. But was a 10
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are disappointed to hear about your recent experience at our service center and would like to learn more from you. Please contact us at a time that works for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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