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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,395 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,395 reviews

June 12, 2025

Dealership is really nice. I like their lounge, you can watch tv, rest, charge your phone eat snacks and drink soda, or coffee. Their restrooms are really nice too More

by angelicazamora72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Angelica, we're so happy that your dealership experience was pleasant from top to bottom! We want to ensure that every detail is designed with you in mind, so it's good to know we hit the mark. Thank you!

June 12, 2025

The salesperson was very nice, courteous, friendly and intelligent. Explained the additional features the car includes and offered the best price possible More

by mohammad59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We really appreciate your fantastic review! It means a lot to our team to know their work made an impact. You're always welcome back—we’ll be ready to help with your next journey.

June 12, 2025

Very easy and pleasant experience to purchase car from Devon and Jesus. I will return for future purchase More

by sam@bigbangclothing.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Wow, thanks for the 5 stars! We’re so glad you had a great visit and felt well taken care of. Whether you're here for service, sales, or just stopping by, we look forward to seeing you again soon.

June 12, 2025

I got a oil change in my 23 Honda no sticker on my windshield when to return I had one from my previous dealer Sierra Honda our car is CPO I know I cousin wait think it’s at 20% life but I don’t like More

by chalresvaialblos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They guy that helped me was mid to ok his name should be on my receipt he never gave me an oil mileage in my windshield I texted him and left a message ? No reply back?
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Jun 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello Charles, and thank you for the feedback. We regret to hear that your visit with our service center did not live up to our standards. Whenever you have a chance, we'd like to learn more about your experience. Please contact Kevin Harris, Customer Relations Manager, at Kevin.harris@normreeves.com or 562-345-9100.

June 12, 2025

The service is great. Trevor Rodriguez is able to give many options and discuss the special maintenance that is needed. More

by vanegas_veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Jun 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your review more than you know! It's always a pleasure helping customers like you. Don’t hesitate to reach out next time your vehicle needs attention.

June 12, 2025

Service was fast and efficient. They lent me a car so I could go to work and go about my day More

by yvonneeh2199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Wow—thank you for the 5-star shoutout! We love helping drivers like you stay safe and confident on the road, all at the speed of light. Hope to see you again soon!

June 12, 2025

Trevor was very helpful and knowledgeable. We will be back to complete our service. And had our vehicle back on time. Rainy Kovar More

by rainy kovar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your review put a smile on our whole team's face, especially Trevor! Thanks for taking the time to share your experience. We’ll be here whenever you need us again.

June 11, 2025

It was timely and workers were very helpful and polite. I will use this dealership again More

by jobill72797
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cabara
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Jun 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Timely, polite, and ready to roll—that’s the service vibe we aim for! Keep an eye on our service and parts specials for your next visit, and we can’t wait to welcome you back. Thanks for choosing us again!

June 11, 2025

I have never had such a great experience at a car dealership and thanks to Kim we left satisfied. More

by mariapoot20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Wow, Maria! We're so glad we could provide you with your best dealership experience yet! Kim will be beaming when she hears this, and if you ever need to see her again for another purchase down the line, please do.

June 11, 2025

Communicative and experienced Prompt service for the items needed to be done. Recall was seamless and easy. More

by jtpalmer27
Recommend Dealer
Yes
Employees Worked With
Ramiro
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Jun 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, JT! We're happy our team could make your recall service easy and get you back on the road quickly. Awesome! Thanks, and if anything else pops up, please reach out.

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