Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,306 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,306 reviews

May 20, 2025

Customer service was excellent and outstanding. Service advisor was very helpful, accomodating and respectful. Very knowledgeable. More

by Bobot228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Report | Print
May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the kind words! It’s fantastic to hear our service team made everything easy and respectful. Thank you for recognizing their hard work, and we hope to continue exceeding your expectations.

May 20, 2025

He was very pleasant, he explained everything in detailed and he asked if I needed clarity or had any questions More

by Msaston25
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you! We’re glad your visit was clear and pleasant. Our team is always here to break things down and answer any questions, so please don’t hesitate to reach out next time.

May 20, 2025

Thank is the best customer service rep. I request him every time because he does such a good job and is so helpful every time. More

by xxxbulldogxxx@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
Report | Print
May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re honored you ask for him every time! It means the world that our rep consistently delivers—you’re always welcome back, and we’ll keep that service top-notch.

May 20, 2025

Cerritos Honda takes care of their customers, providing solutions and preventing future issues, Honda Customer Service Mr Leo find out a recall in my car and schedule a fix. I am very satisfied with the sp More

by morenodanny_55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano.
Report | Print
May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Danny, thanks for highlighting Leo’s dedication! It’s great to know he caught that recall and got you back on the road quickly—your satisfaction is our top priority.

May 20, 2025

Fast and easy process. Everyone was super friendly and made the process easy and quick. I was in my new car in no time. More

by rosie2490
Recommend Dealer
Yes
Employees Worked With
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Alejo
Report | Print
May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Rosie, we’re thrilled your purchase process was lightning-fast and friendly! Enjoy every mile in your new ride, and thanks for choosing Norm Reeves Honda Cerritos.

May 20, 2025

It has a large service department that is very busy. It also had a reasonable selection of new and used cars. More

by Randall Stockton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Randall, thanks for the shout-out! We’re proud of our hard-working service department and our carefully curated selection—hope to see you back soon, whether it’s for maintenance or browsing the lot.

May 20, 2025

Always a pleasure taking my vehicle there for service. Miss having the coffee and Donuts. Shame Covid is still being use as an excuse for no more coffee and donuts. More

by arrcy_bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there! Thanks for always trusting us with your service needs, and we hear you on the coffee and donuts front. We'll make note of your feedback and keep it in mind as we strive for an even better experience.

May 20, 2025

Lili Mares made my visit to Norm Reeves Honda in Cerritos truly exceptional! After visiting several dealerships, Lili stood out with her exceptional service and genuine care. She took the time to understand More

by ferchoreinis57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili mares
Report | Print
May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the detailed praise! We’re so glad Lili took the time to understand your needs, showed you the CARFAX® report, and helped you find that perfect Accord. We’ll pass along your compliments—we know Lili will appreciate them. Thanks again, and enjoy the ride!

May 20, 2025

I have enjoyed coming here and the great customer service Ruben has offered each time I’ve come in!!! More

by melissabinns22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Melissa, thanks for the kind words! Ruben will be delighted to know he’s made your visits enjoyable. Looking forward to seeing you again soon.

May 19, 2025

Susanna been the greatest in helping me get out of my lease twice to get into in a newer vehicle. Will only purchase my vehicle through her More

by heng.peter12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like Susanna has earned your loyalty! Thank you, Peter, for sharing this 5-star feedback. It'll make Susanna's day for sure! Whenever you need to find your next ride, all of us (including Susanna) will be here to help.

1
...
11
12
13
...
1031