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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,306 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,306 reviews

May 16, 2025

Great salesman very helpful. Everything was explained, and I was satisfied with my purchase. Highly recommend to anyone looking to buy a new or use vehicle. More

by allextellez83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It’s our goal to explain every detail so you drive off confident, and knowing we hit that note with you is music to our ears. Thanks for spreading the word—enjoy your Honda adventures!

May 16, 2025

Very good service pay attention to your problem they try to help there very best like there service recommend this dealer Cerritos Honda service department More

by brendalopezzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Brenda. Thank you for the shout-out! We love diving into your concerns and rolling up our sleeves until everything’s sorted. Hearing that our service hit the mark means the world, and we hope to be your go‑to team whenever your Honda needs TLC!

May 16, 2025

I went to get service on my old used Honda and during the meantime decided to look at cars. We were approached by Lily Mares a sales person who was extremely helpful and patient that we ended up trading in o More

by aleheisner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili Mares
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the perfect rating! Lily loved helping your family find just the right fit, and we hope you enjoy the road ahead. We can’t wait to hear about all the new memories you’ll make together in your traded‑in treasure!

May 16, 2025

Dealership was very efficient and professional. Salesperson, Devin Fields met us casually and never attempted to pressure sale. He is the main reason we purchased there and we remain very pleased. More

by Hanels1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hearing Devin’s casual, friendly style was the reason you said “yes” is exactly what we aim for. Your trust in us—and in Devin—fuels our passion. Enjoy your new ride and know we’re always here for you!

May 16, 2025

Ramiro was really helpful and patient to me great service and my car was ready before the estimated time More

by gatty10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Ramiro was happy to help you with your recent service! We're thrilled that everything went well and was even ahead of schedule. That's awesome! If you need us again down the line, feel free to check out our online appointment request tool. Thanks!

May 16, 2025

Do not believe a word from this dealer! He will lie to you! This dealership is hungry to screw over hardworking people. I had a manager laugh over the phone when I express concern over a hi More

by jonathan_ordorica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jonathan, this doesn't sound like the type of experience we strive for. We take customer satisfaction very seriously and want to ensure our customers are supported throughout every step. If you'd like to discuss this further, please reach out to me. We'd welcome the chance to make things right for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

May 15, 2025

Excellent customer service always a pleasure to work with them they go above and beyond More

by Ramonda Tolbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Saboor great personality love his services
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Wow—reading that you feel we “go above and beyond” totally made our day. It’s a joy for us to help, and your kind words keep us motivated to raise the bar every time. Thank you, Ramonda!

May 14, 2025

I purchased my Civic at Norm Reeves Honda and I’ve always gone to their service center to help maintain my car in good running condition. The service counselors are always helpful and very professional. More

by rayascencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you sticking with us for sales and service! It means a lot to us that you not only bought your Honda Civic here but have returned to keep it running. Thanks for being part of our Norm Reeves Honda Cerritos family!

May 13, 2025

It was cool, not bad. Came in, got my service done, and I was out. More

by j.delgado300
Recommend Dealer
Yes
Employees Worked With
George
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your review is cool with us! We're happy to read that your service visit for your Honda went well, and you didn't have to wait too long. If you want speedy service next time, we offer Express Service if you'd like to try that out. Thank you!

May 13, 2025

Lang was a great salesman. He got us what we were looking for. Also the finance manager More

by m.camachos1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lang thang
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! Lang and our finance team work hard to find cars for customers like you. It makes us happy that they reached that goal for you. If you're considering accessories for your car, we can hook you up. Thanks so much!

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