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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,181 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,181 reviews

September 14, 2024

Nice dealership. Has all the models . E J was a pleasure to work with. Clean dealership. More

by philpatel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shahnawaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E J Yeon
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your trust and 5-star review! We’re looking forward to continuing to meet your expectations.

September 14, 2024

I loved that everyone was super helpful and nice when I came in and overall very welcoming. More

by Randysalas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your review made our day! We’re always here to help, so feel free to reach out if you need anything at all.

September 14, 2024

Jerry the salesman was extremely knowledgeable on the vehicle & extremely polite/patient. 5 star review! More

by anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your fantastic review! It was a pleasure to serve you, and we hope to see you again soon.

September 14, 2024

During the whole process, it felt like both the salesman and the sales manager seemed disinterested in us. It seemed like we were just tossed around to another person and forgotten about. Attention wasn't p More

by Jose S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry to hear about your experience and how it did not live up to our standards. We would like to discuss your visit with us to learn more about it. Please contact us at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 14, 2024

Took my car in for service and Ruben was very nice and accommodating! Received great customer service More

by Ramirezdenise115@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your feedback! We're happy you enjoyed your visit and hope to assist you again in the future.

September 14, 2024

I really didn't know what they did in my car. Thank you. Maybe next time More

by fnavarretezqe279.fn
Recommend Dealer
No
Employees Worked With
I don't remember his name
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry to read about your recent experience and would like to talk with you about it further. Please contact us at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 14, 2024

I was so happy to meet Phil and I didn't have much interaction with Christina or Jose but I know that they're were very kind. This car experience was by far the most smooth and I didn't have any conce More

by Kathryn.purdy@icloud.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re delighted to know you had a great experience! Let us know if you ever need anything in the future.

September 14, 2024

Excellent customer service and knowledgeable sales representative. Sales process went smoothly from beginning to end. More

by dacuna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! Please don’t hesitate to reach out if we can help you with anything else.

September 13, 2024

Kash was very helpful and kind when helping me shop for my first time car. More

by Jleen Riestra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating means a lot to us! Let us know how we can assist you in the future.

September 13, 2024

George the manager was very nice He was honest and logical and very accomadating.He also was very smart More

by carolchamplin52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your excellent review! We’d love to welcome you back whenever you’re in need of great service.

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