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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,340 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,340 reviews

September 26, 2024

I’ve been going to this service center for 10 years now. Their service specialist really explain what the issues and work with you as far as priorities and budget. If you are still on the fence where to go, More

by D Padallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Than Sabatier (Service Dept)
Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review! We're glad you enjoyed your experience—please don’t hesitate to visit us again.

September 26, 2024

Horrible experience my car was there for 8 hours a was never worked on … disappointed More

by tonydevillear667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable and we're sorry you did not receive prompt service. We invite you to reach out to us so that we can learn more about your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 26, 2024

Norm Reeves Honda Superstore has excellent customer service. Very welcoming and very helpful. Thank you More

by reneeramirezds93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your 5-star rating! We're delighted you had a fantastic experience and look forward to welcoming you back soon.

September 26, 2024

A wonderful car dealer and service location. Would recommend to all my friends and family. Have purchased 2 cars from this location. Will definitely buy from this dealer in the future. More

by elvia.esqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! We appreciate your business and can't wait to see you again.

September 26, 2024

leo lazcano was great thank you. .helped us a lot with respectful service...kind attitude More

by Duskyfairee38486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
leo lazcano
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your glowing review and kind words for Leo! We're always here to help, so please feel free to stop by anytime.

September 26, 2024

Daniel Montoya was well informed and super friendly. He made it an enjoyable experience to buy our Honda CRV. More

by casaderomero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristiano
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We're glad we could make your visit a success. We hope to see you again soon.

September 25, 2024

Both Samantha and Amir were very kind and professional . They answered all of our questions and we are very satisfied with the customer service More

by patricia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir
Sep 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review brightened our day! Let us know if you need anything at all.

September 25, 2024

Great and excellent customer service. . Efficient and timely manner.. Will do business again at this dealership. More

by wymsthepasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Sep 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your great feedback! Our doors are always open for your next visit.

September 25, 2024

I'm very happy and satisfied and happy with Cerritos dealership and Darrell great salesman wouldn't want to work with know other.. More

by naenaegirl1712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars! We're always here if you have any questions or need assistance.

September 25, 2024

I'm happy to my 2025 Honda CRV. .JOJO is very helpful he help me a lot..and if I have a question his always there ro answer all my questions..my experience in Norm Reeve Honda is won More

by arthur.isip1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the perfect rating! We're glad to hear that Jojo made sure you has a great time during your visit. Enjoy your new CR-V!

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