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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,185 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,185 reviews

September 13, 2024

Service Advisor Trevor Rodriguez was very easy to talk to - and he actually listened to what I had to say! He reviewed my last service, and explained what I needed for my current service. Hope I’ll be able t More

by Patricia Franchina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the excellent review! We’re here whenever you’re ready for your next visit.

September 13, 2024

The people were kind. And they got me the vehicle I needed to drive off the lot! More

by saguilar8181
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful review! If you ever need assistance or have any questions, don't hesitate to stop by.

September 13, 2024

Anthony the service advisor was fantastic! He promised my car would be ready 1.5 hours-but was ready in 55 minutes. More

by JESEE.ESQUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service department
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a great experience with us! Thanks for the 5-star rating, and we can’t wait to see you again.

September 13, 2024

Anthony is a good seller. He was also very nice and gave excellent service in cars. More

by Angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Tabatabai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your positive feedback is much appreciated! We’re always here to assist, so feel free to reach out anytime.

September 13, 2024

Anthony was great to work with. He was not only personable but took our needs seriously. He delivered the perfect car for our family at the price we wanted! Thank you for the painle More

by kellie.jelic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so grateful for your positive review! It was a pleasure serving you, and we’re thrilled to know you had a great experience with Anthony!

September 13, 2024

Very busy place. I am unsatisfied with the service I got as the services I was supposed to request were not done on that day. More

by Publicservant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Honda service department
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry to hear you were unsatisfied with your recent service experience. We'd like to work to resolve this with you. Please contact me so we can discuss in additional detail. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 13, 2024

We are happy whit the diler tanks for very be to as haves biuty day More

by josedejesusmercado54@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Santana
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review!

September 13, 2024

Great Service Since I walk in, I felt welcome . Mr. Byrd was great he had the patience to answer my questions and to help me find what I was looking for. More

by hazzmin.moreno.ma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience!!

September 13, 2024

Suzanna was the best sales associate and helped me pick out the best car with the best price. Very happy with the service! More

by preston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had a 5-star experience! We hope to continue being your go-to dealership for all your needs.

September 13, 2024

Excellent service! ! He will go above and beyond walk you through the whole process. I definitely recommend him. 100% satisfied customer! More

by bbcortez2828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure serving you! Your 5-star feedback brightened our day, and we hope to see you again soon.

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