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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,198 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,198 reviews

September 07, 2024

I am happy with norm Reeves Honda service center. The staff was knowledgeable and friendly. The waiting area was comfortable. More

by coxlofts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled by your 5-star review! It's always our goal to provide excellent service, and we're here if you need anything.

September 07, 2024

The service guy that took care of me was very efficient. But whoever worked on my car left greasy handprints all over my door handle and inside my car, not happy. More

by Jessicamreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We regret to hear about your recent visit to our service center and would like to learn more about it. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 07, 2024

Excellent service every time I go for service friendly good hospitality accommodate me for my disability get’s me in and out due to my disability More

by lmosby56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means so much to us! We're here to assist you whenever you need – feel free to visit or contact us anytime.

September 07, 2024

My experience purchasing my vehicle here was top tier. This is my second time leasing my vehicle from Norm Reeves Honda Cerritos, and both of my experiences were excellent. This time I had the pleasure of More

by cgarnett88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Shahnawaz
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're thrilled you had a great experience. Don't hesitate to visit us again or reach out if you need anything!

September 07, 2024

Jojo us the best of the agents helped me a lot and great experience I have with him as an agent. More

by yoselynorozco2728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star review! We're here for you anytime, so feel free to stop by or contact us with any questions.

September 07, 2024

Good services with the service advisor appreciate the hard work she provided in the service thank you More

by c_17281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing 5-star rating! We're glad we could assist you. Please don't hesitate to reach out or visit us again!

September 07, 2024

Cerritos Honda is an excellent place to buy a car. The service is excellent and the staff is outstanding. The agent I worked with was very knowledgeable and very helpful. That’s why I a returning cust More

by masuyama5@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Lujan
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy to see your 5-star review! If you need anything in the future, we're just a call or visit away.

September 07, 2024

I had a great service. My car was done on time and satisfied my needs. More

by thuongtran78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind 5-star review! We look forward to helping you again soon, whether it's for a new car or a service.

September 07, 2024

They were okay but we paid for Maintenance in advance and they still haven’t reimbursed us for the charge for differential fluids. I talked to Robert V and he was supposed to take care of it. Also, personn More

by March384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and would like to talk more about your recent visit with us. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

Sep 18, 2024 -

March384 responded

Hello Kevin, I am still waiting for a response. I called yesterday and no return call. I pulled out my contract and I guess I’ll have to make a trip to the dealership to get results. You may call me at 714)232-9034. Jan Wyman

September 07, 2024

It’s a good experience to buy a new car in USA, Special thanks to Shawn who helped me to buy a good brand new car. One more guy name Albert. Thank you for helping in documentation More

by deepakmrhunk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We're always here to help, so please reach out anytime you need assistance.

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