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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,395 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,395 reviews

June 03, 2025

Great services, they are so kind and friendly to help people. Always are in Contact to us to let us know how our vehicle is. More

by Sandra Chajon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis ventas
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Sandra, we appreciate you taking the time to let us know how we did! Luis will be proud to hear that his kindness and ongoing updates about your vehicle brought you peace of mind. We’re always here to keep you in the loop—just give us a shout anytime.

June 03, 2025

It was pleasure working with Suranga. Great sales skills, friendly and attentive. Will be back again! More

by mayte-tey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! Suranga will be thrilled to hear how much you enjoyed working together. We’re so glad our team's friendly, attentive approach made the process smooth, and we can’t wait to welcome you back soon!

June 03, 2025

We explained the situation of what happened to the vehicle and the service technician did not believe us when we explained what happened to our car More

by Ozo009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, we're sorry to hear about the difficulties during your recent service visit. I'd like to ensure this is resolved for you. Please reach out to me at your earliest convenience with more information. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

June 03, 2025

Great customer service! Friendly environment would take my car again for service and other car problems! More

by veromonique89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you! We’re so glad our welcoming atmosphere and attentive service made a great impression. Whenever your car needs some TLC, we’ll be here, ready to help.

June 03, 2025

Lili Mares was amazing and really helpful when it came to picking out my new vehicle! Really nice and respectful. I really liked that I was able to joke around with her and get a good laugh together. Definit More

by Jose Velasquez
Recommend Dealer
Yes
Employees Worked With
Liliana Mares
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jose, wow, “10,000/10” is off the charts! Lili Mares is thrilled to have been your co-pilot in finding the perfect ride, and we’re glad you shared some laughs along the way. Thanks a million for your kind words, and let us know if you need anything else!

June 03, 2025

Kim Kelly was amazing, appreciated her knowledge. Frank Wong was the man for the paperwork. Thank you Cerritos Norm Reeves Honda! More

by beatriz638
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Beatriz, your review made our day! Kim will be thrilled that her expertise resonated with you, and Frank will appreciate knowing you felt confident during the paperwork process. Thank you for choosing us, and we’re here for anything you need down the road!

June 03, 2025

Both Mr. Phil Byrd and Ty Trieu provided an outstanding service. I would come back to this dealership. More

by Celine Banh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for letting us know we hit the jackpot with your experience, Celine! Enjoy the new Honda. Perhaps while Phil and Ty celebrate your excellent review, you'll be doing something fun to celebrate your new ride? We hope you have a lot of adventures behind the wheel!

June 03, 2025

Norm Reeves is the number one dealer, I was very pleased with everything, Ramiro Monte’s was very professional and friendly! More

by Lilia mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Lilia, thank you for the wonderful feedback! Ramiro will be overjoyed to know his professionalism and friendliness stood out to you. It’s an honor to be your top pick, and we look forward to assisting you again whenever you need us.

June 03, 2025

The staff at this Honda dealership were friendly, professional, and made the car-buying process smooth. More

by Masoud Kolahdouzan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Mofrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Masoud, thank you for acknowledging our team! Ash will be happy to learn his friendly professionalism helped make your car-buying journey so effortless. We’re grateful you chose us and can’t wait to assist you again in the future.

June 02, 2025

I made an appointment on line and when I arrived, I was greeted immediately. Erube Chirino took time to ensure that I saw the model, color and features I was interested in and to test drive it to be sure i More

by jcsmrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erube Chirino
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Jun 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking a moment to review us! Erube is happy he could help you find the right model, color, and features, and that the test drive gave you confidence in your choice. We appreciate you choosing Norm Reeves Honda and hope you’re enjoying your new ride!

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