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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,208 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,208 reviews

May 31, 2024

The service just was not right and I had to bring my car back and not happy More

by pasillas8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Canales
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience you experienced with our service. Please contact us directly so we can address your concerns and ensure your satisfaction. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

May 31, 2024

Everyone I dealt with while purchasing my car was very nice and easy to work with. No high pressure sales on all the extra xx you don't want. Of course they asked, they have to, it's their job. One simply More

by Huey714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Espino (Sales) 5 stars for him. Very nice and easy to work with!, Alex Atienzo
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that you found our team accommodating and our process hassle-free. Enjoy your new car, and don't hesitate to reach out if you need anything in the future!

May 31, 2024

Es lo mejor como te ayudan en el carro te tratan bien y hacen rapido todo More

by sandralamnas454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service and efficient assistance to all our customers. We appreciate your feedback!

May 31, 2024

They were rude git no service on a car i purchased 10/7/2024 not likely to refer anyone More

by stephaniewillis113053@gmail.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're truly sorry to hear about your experience. Please reach out to us directly so we can discuss your concerns and ensure your satisfaction. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

May 31, 2024

Ask for MAZEN ABDEH, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible, he was able to f More

by Emad alhajeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Mazen and Sal. We strive to provide exceptional service and are delighted to have met your needs. We look forward to assisting you again in the future!

May 31, 2024

A great car buying experience! There is no other Salesperson that would come close to Susanna Yim’s professionalism and efficiency.. More

by msgrm40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! Susanna takes pride in providing top-notch service to our valued customers. We appreciate your feedback and look forward to assisting you in the future.

May 31, 2024

I am very satisfied as a customer especially with the sales rep very good customer service More

by nidiaortega1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our sales team. We appreciate your business and look forward to serving you again in the future.

May 30, 2024

Very good service, was helped in a kindly manner and was able to get what I needed. More

by mayraaram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Espino
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, feel free to reach out. Safe travels!

May 30, 2024

The sales service was excellent, but service center it’s the worst , next time o have to find another place for the service More

by mismerio87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience. We're thrilled to hear that you found our sales service excellent. We're committed to addressing any concerns you may have regarding our service center. Please reach out to discuss further and give us the opportunity to improve. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

May 30, 2024

Clean, organized, professional and respectful. These are just a few word of what I consider the best Honda Dealership in Southern California. I’ve always and been treated with professionalism and More

by Dgarcia71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and continued loyalty! We're delighted to hear about your positive experiences with us. We look forward to serving you again in the future.

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