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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,303 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,303 reviews

June 01, 2024

In the past 8 years I purchased 3 new vehicles from Norm Reeves Honda in Cerritos California. I was always treated with fairness and respect dealing with the sales and service departments. . No wonder th More

by Roy Abadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're thrilled to hear that Anthony provided you with excellent service and that your wait time was shorter than expected. We appreciate your business and look forward to serving you again in the future.

June 01, 2024

Service was OK but when I didn’t want a repair done they parked my car in the furthest spot in the parking lot and made me look for it More

by kmac1258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience. Please accept our apologies, and we'll address this with our team to ensure it doesn't happen again.

June 01, 2024

muy bonita experoencimuy amables atentos muy bjen cervicio dxplicaron todo muy vien si los reclmendaroa More

by salvadoryepez139
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ignacio Padilla
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Your recommendation means a lot!

May 31, 2024

Ask for MAZEN ABDEH, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible, he was able to f More

by Emad alhajeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Mazen and Sal. We strive to provide exceptional service and are delighted to have met your needs. We look forward to assisting you again in the future!

May 31, 2024

George is great and gave great service i will be calling him back to get my next service More

by mikeyounglee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George is service
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear that George provided you with excellent service. We look forward to assisting you with your next service.

May 31, 2024

I appreciate the efforts made to make me feel comfortable in my car search. Everything went well, and, while I thought I was just looking, I actually drove away in my new car; thank you Kash Varzandeh. More

by mariaverga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that your car search ended with a new ride. Kash Varzandeh and the team are always here to help. Enjoy your new car!

May 31, 2024

The service just was not right and I had to bring my car back and not happy More

by pasillas8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Canales
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience you experienced with our service. Please contact us directly so we can address your concerns and ensure your satisfaction. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

May 31, 2024

Everyone I dealt with while purchasing my car was very nice and easy to work with. No high pressure sales on all the extra xx you don't want. Of course they asked, they have to, it's their job. One simply More

by Huey714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Espino (Sales) 5 stars for him. Very nice and easy to work with!, Alex Atienzo
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that you found our team accommodating and our process hassle-free. Enjoy your new car, and don't hesitate to reach out if you need anything in the future!

May 31, 2024

Es lo mejor como te ayudan en el carro te tratan bien y hacen rapido todo More

by sandralamnas454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service and efficient assistance to all our customers. We appreciate your feedback!

May 31, 2024

They were rude git no service on a car i purchased 10/7/2024 not likely to refer anyone More

by stephaniewillis113053@gmail.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're truly sorry to hear about your experience. Please reach out to us directly so we can discuss your concerns and ensure your satisfaction. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

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