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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,300 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,300 reviews

May 30, 2024

The sales service was excellent, but service center it’s the worst , next time o have to find another place for the service More

by mismerio87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience. We're thrilled to hear that you found our sales service excellent. We're committed to addressing any concerns you may have regarding our service center. Please reach out to discuss further and give us the opportunity to improve. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

May 30, 2024

Clean, organized, professional and respectful. These are just a few word of what I consider the best Honda Dealership in Southern California. I’ve always and been treated with professionalism and More

by Dgarcia71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and continued loyalty! We're delighted to hear about your positive experiences with us. We look forward to serving you again in the future.

May 30, 2024

It feels like I tell them what’s wrong with my vehicle I think I bought a lemon More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramirez
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May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience. Please reach out to our service team so we can address any issues with your vehicle promptly. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

May 30, 2024

I always have a great experience at Norm Reeves honda Cerritos, my Sale rep Joseph Vargas took care of my services. Great service! More

by avilos8084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Vargas
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May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves Honda Cerritos, we're thrilled to hear about your positive experience with Joseph Vargas! We appreciate your feedback and look forward to serving you again in the future.

May 30, 2024

John is an excellent sales person, great customer service provided by Jose and John. Great atmosphere More

by leilaniabat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John S.
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May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback! We're thrilled to hear that John and Jose provided you with excellent customer service. We appreciate your support and look forward to serving you again in the future.

May 30, 2024

A great place to take your automobile for servicing. The service is great and customer service is also superb. Definitely recommend this place. More

by Mokarram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service team. We appreciate your recommendation and look forward to serving you again in the future!

May 30, 2024

Very happy with the service, the employees where very kind and attentive. Would return to again. More

by RHina Huezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
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May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear you had a positive experience with our team. We look forward to welcoming you back in the future!

May 30, 2024

It was a great experience. A technician helped me with a maintenance problem. Thank you More

by thisdaydeb
Workmanship
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're thrilled to hear that our technician provided great service. We look forward to assisting you with any future maintenance needs.

May 30, 2024

The dealer was very kind and I loved how he tried to fulfill the customer's needs. More

by blessmyeun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Han
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May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing exceptional service and fulfilling our customers' needs. We appreciate your support and hope to see you again soon!

May 30, 2024

After I spent over 4 months looking at cars from different Norm Reeves dealers . In Santa Ana,Irvine...the sales people made me feel like I was wasting their time...I called Norm Reeves Honda of C More

by Jose Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramzi Maymoun
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May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Mr. Porter and Mr. Mahmoud at Norm Reeves Honda of Cerritos! We're delighted to hear that they provided exceptional service without any pressure tactics. We appreciate your recommendation and look forward to assisting you in the future.

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