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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,300 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,300 reviews

May 25, 2024

Anthony is always very professional and very helpful. Great employer you all are lucky to have him. More

by agaeta3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Anthony provided you with excellent service—he truly is an asset to our team!

May 25, 2024

Great service. Javier Pena always takes care in detail about what I need and is very accommodating. More

by Shalini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Javier provided you with excellent service and attention to detail.

May 25, 2024

Susanna Yim. thank you so much for all of your help. It was actually great experience and you made it easy and awesome. Thanks for all the assist and I look for More

by Hazem Hummus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It’s absolutely great experience. Thank you so much for everything.
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May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear you had a great experience and look forward to assisting you again in the future.

May 25, 2024

Good service and helpful people. Know there products. We will recommend your dealership to my friends More

by smxrefaie786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and recommendation! We're thrilled to hear you had a great experience with our team.

May 24, 2024

He was nice but he should’ve more friendly with customers to make them comfortable. Didn’t explain much and without guidance he left the customer behind to wait for the sales man More

by farihaakteriiuc07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Ahmed
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May 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We apologize for your experience and will work on improving our customer service to ensure all our customers feel comfortable and well-informed.

May 24, 2024

The service personnel are always very helpful and professional. I had previously owned my first Honda Acord 1990 for 24 years and had the same service back then!! Thank you!! More

by martieortegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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May 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words and for being a loyal customer over the years! We're thrilled to hear about your positive experiences with our service team.

May 24, 2024

Have been bringing my 2012 Honda CRV to Norm Reeves Honda Cerritos for service since I purchased it there. Was disappointed to hear my longtime service advisor Bryan Ortiz is no longer working there. I have More

by dchr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
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May 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued trust in us for your service needs. While we miss Bryan too, our team is dedicated to providing you with the same excellent customer service you’ve come to expect.

May 24, 2024

My experience buying a car here was amazing! Jojo Bayas made the whole process smooth and easy. I went with my parents (Spanish-speaking only) and he was amazing at communicating with all three More

by Itzel B.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
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May 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear Jojo provided such an excellent experience for you and your family—your recommendation means a lot to us!

May 24, 2024

The whole car buying experience here was amazing! From pulling into the lot looking at the cars with Chandika and in the office signing paperwork. Everything was easy, fast, and overall great experie More

by jeesi.hill10142004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Chandika and our team. We look forward to serving you again and appreciate your recommendation!

May 24, 2024

Enjoyed the Great service! Love my new Honda HRV Got taken care of pretty well 🙌🏼 Thank y’all! More

by ericknneftali
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear you had a great experience with us and that you're enjoying your new Honda HRV! Thank you for choosing us, and we hope to see you again for any future automotive needs.

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