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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,559 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,559 reviews

October 28, 2024

Absolutely wonderful to work with. Chandika helped us find our car quickly and gave recommendations that fit perfectly with our needs. Great service! More

by Daniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new Honda, Daniel! Sounds like Chandika helped you every step of the way. We're happy to hear, and please let us know what else we can do for you. Thank you!

October 28, 2024

Great service very professional I couldn’t ask for a better service rep. Would recommend to other friends. More

by m_gvlleses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're happy that your service visit for your Honda went so well, m_gvlleses! Thanks for recommending us to your friends, and we hope to work with you again.

October 27, 2024

Very helpful dealer. Nice service department and very helpful. Explained everything straight forward. Wait time was reasonable. More

by guzman.luis1153_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
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Oct 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

That sounds like a successful visit, Luis! We're pleased that received all the help you that you needed and that the wait time wasn't too long. Remember to check out our service specials before you next visit. Thank you!

October 27, 2024

I have always come to this dealership and had a great service. This time was the worst service. I don’t think I am coming back here. The person who was in charge of the service on my car was terrible. More

by sophiacruz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person in charge of getting my car serviced
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Oct 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Since we value you as a customer, Sophia, we'd like to learn more about the issues you faced during your service visit. That way, we can work on improving them and provide you with the five-star service that you've come to expect. Please contact our dealership to discuss the matter in further detail. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 27, 2024

great service , great advice . helped out a lot got me being a first time buyer. More

by yahairasosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on being a first-time buyer, yahairasosa! How exciting and we're flattered you chose our dealership to buy your new Honda. Thanks so much, and feel free to schedule your first service appointment online!

October 26, 2024

Jojo Bayas is absolutely the best! I told him what I wanted and he went above and beyond to meet my expectations! I am in love with my new car! This is my 4th purchase with Jojo and I More

by N. Morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, N. Morales! We appreciate your loyalty to Jojo in buying your fourth car from him. Thank you, and we're so thrilled that you're in love again. When you're ready for service, please let us know.

October 26, 2024

The salesman was Helpful and available answering all my questions. He even called me back in his day off. More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like a great sales visit, JM! Congratulations on your new Honda! Feel free to let us know what we can do to make your next visit a five-star experience. Thank you!

October 26, 2024

Excellent Good Nice Friendly Good service Honestly Clean On time Sincerely Near by Nice people More

by jmatias_sayayin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier , julie
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Oct 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We love the list of positive adjectives, jmatias_sayayin! That's all the elements that we like to combine for a successful service visit for your Honda. Thanks for putting your trust in us, and we hope to see you at your next appointment!

October 26, 2024

I was helped by Julie Canales, she was professional, pleasant, and approached me with a smile, which made me feel welcomed as a customer. I appreciate this kind of service, as now a days this is not th More

by gdelrio008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Christina Ortega and Julie Canales
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Oct 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

This review is putting a smile on our faces, gdelrio008! We appreciate the positive feedback on the performance of Julie, Christina, and our service team. Thanks for letting us know about your Honda service visit, and we hope to work with you again!

October 25, 2024

They very helpful, didn't really have to do anything they did it all for me. They new what I need and got it done and very fast More

by monique.angeles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Tabatabai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It's like magic, huh, Monique? Thanks for putting your trust in us when you purchased your new-to-you Honda. We hope you enjoy your ride, and please let us know what else we can do for you!

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