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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,173 reviews

April 16, 2024

Great organization. Service writers are excellent. However, there is one continuous service issue. Three consecutive service visits and the tire air pressure was not cor More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback and for bringing this issue to our attention. We sincerely apologize for the inconvenience and will address it immediately to ensure a smoother experience in the future.

April 16, 2024

The service person was honest and friendly. The service was done in a reasonable amount of time More

by cesar_correaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're delighted to hear that our service team provided you with honest and friendly service, and that your vehicle was serviced promptly. We appreciate your feedback and look forward to serving you again in the future.

April 16, 2024

Friendly, timely and provides explanations for each service. I appreciate the Cerritos team. Thank you so much! More

by Erin Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Cerritos. Your satisfaction is our priority, and we look forward to serving you again in the future.

April 16, 2024

Very helpful, honest, without pressure. whenever there is a concern everything is explained in detail for me. More

by Dcogshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're delighted to hear that our team provided you with helpful and pressure-free service. Your satisfaction is our priority, and we appreciate your trust in us!

April 16, 2024

I satisfied with their kind and help. It’s great time. Thank you so much More

by dream_shim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your business and look forward to serving you again in the future.

April 16, 2024

Great customer service, and everything was very easy to understand. First time taking a car to get serviced and had 0 issues. And it was all very quick as well. More

by jonathanorrozco0198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that your first service experience with us was smooth and efficient. We look forward to serving you again in the future!

April 15, 2024

Reza made our car buying experience amazing. Will definitely recommend him to friends and family More

by shariv7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Reza provided you with an amazing car buying experience. We appreciate your recommendation and look forward to serving your friends and family in the future.

April 14, 2024

Hi my name is Mary Garton I recently have my car maintenance on my air conditioner I am very satisfied with my service I have received from Norm Reeves Honda service’s I will recommend to all my fri More

by mpgarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, Mary, for your glowing review! We're thrilled to hear about your positive experience with our service team at Norm Reeves Honda. We appreciate your recommendation and look forward to serving you, your friends, family, and coworkers in the future!

April 14, 2024

He is a good guy. I purchased the car second time from him. He makes me happy all the time More

by Samuel Dong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued support! We're thrilled to hear that you've had a great experience with us not once, but twice. Your satisfaction is our top priority, and we look forward to serving you again in the future.

April 14, 2024

I worked with Reza. He’s awesome will take good care of you trust me. More

by Chetan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! Reza truly values providing exceptional service to our customers. We appreciate your trust in us!

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