Norm Reeves Honda Superstore Cerritos

Sal, Ash and George were amazing! They made my car buying experience smooth and unstressful. They made me feel comfortable and welcomed. My sister bought her car there and didn't lie They made my car buying experience smooth and unstressful. They made me feel comfortable and welcomed. My sister bought her car there and didn't lie when she said how well she was treated. This will be our to go dealer when buying another car. Thank you for not being pushy and most of all have me trust you. Now I know why you guys are #1. More

Extremely pleased. Neal was an absolute rock star in this transaction. The fast and efficient closing and good price was of note, Great job! The gentleman who assis Neal was an absolute rock star in this transaction. The fast and efficient closing and good price was of note, Great job! The gentleman who assisted in closing and registration was excellent as well. More

A very good dealership with a nice range of new Honda vehicles. Had a great experience vehicles. Had a great experience More

I took my car in on a Monday at 1130a. The service guy who took my car, Michael Barr, was dismissive towards me. He didn’t even check my car to see what was needed, he went off what was in The service guy who took my car, Michael Barr, was dismissive towards me. He didn’t even check my car to see what was needed, he went off what was in the computer from previous visits. I almost sign to pay $800 without him properly explaining the details of the service. I called to speak to a manager as soon as I dropped off my car and I was told I’d get a call back. I never received one or updates on my car. At 5:15p, I called to get an update on my car and Michael said, “I thought you picked up your car since I was informed that you called to speak to my supervisor”. Why did he assume that my car was picked up if he never released it to me? My car needed an oil change and I was having issues with my battery. He said there was no time for them to work on my car anymore so he would change the battery quickly but I had to be there by 6p. How is this okay? I leave my car at the dealer all day and it doesn’t get serviced? What do the managers do? Are they not checking on their employees? I told Michael I’d pick my car up the next day because I needed it to be serviced. He gave me a $30 discount which did not even cover the Uber rides that I had to pay to get to work because of their mistake. It’s been over a month and I am still waiting for a manager to contact me. I called 4 times to speak to a manager regarding my experience and I never got an answer or a call back. Seriously, what are the managers roles and responsibilities there? Is properly managing and the customer experience not part of their job description? I’m more upset that I never received a call back from a manager than Michael Barr’s bad attitude. More

Good service very fast. I will continue to support Cerritos Norm Reeves keep up the good work. I will continue to support Cerritos Norm Reeves keep up the good work. More

Kim was very helpful and the processing was quick. Thank you for all your help. Thank you for all your help. More

Excellent His customers service is great and very professional He also has good communication with your car is in his hands professional He also has good communication with your car is in his hands More

I decided to give Norm Reeves Honda Cerritos a try after becoming very disappointed with the service I had been getting at Gardena Honda in the past couple of years. I was pleasantly surprised and relieved becoming very disappointed with the service I had been getting at Gardena Honda in the past couple of years. I was pleasantly surprised and relieved at my experience in Cerritos. My service advisor , Thanh, was thorough and helped to find out the cause of an annoying problem I was experiencing in my 2009 Element. I plan to return for service again in the future. More

Norm Reeves has a huge selection of cars that you can choose from, we got a very nice and reliable Honda Civic 2018 and we are very happy with it. Thank you to Derelle and to Allan for the easy processin choose from, we got a very nice and reliable Honda Civic 2018 and we are very happy with it. Thank you to Derelle and to Allan for the easy processing. I will definitely recommend my family to go there. More

The seles men Very Professional and Friendly and attent With Everybody In My Family he is a goor men attent With Everybody In My Family he is a goor men More