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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,153 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,153 reviews

April 06, 2024

It was great. Michael was helpful and kind. Knowledgeable about his job and gave me all my options for getting a vehicle. More

by natasia3
Recommend Dealer
Yes
Employees Worked With
Michael v
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback! We're thrilled to hear Michael provided you with excellent service and guidance. We appreciate your business and hope to assist you again in the future.

April 06, 2024

Gets to the point and is very understanding when it comes to their customers hearing about their concerns when purchasing a vehicle. More

by AnthonyG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We strive to ensure every customer feels heard and valued throughout their vehicle purchase journey. Your satisfaction is our priority, and we appreciate your feedback.

April 06, 2024

Just wish my part was not on back order! Having to wait while I have warning lights flashing at me is not really what I wanted. Being told my gas flap is emitting gas fumes but is fine to dr More

by steph
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for any inconvenience caused by the back-ordered part. Rest assured your safety is our priority, and we're working to get the necessary part as soon as possible. We're here to assist you every step of the way. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

April 06, 2024

My salesperson was very friendly, knowledgeable, and very helpful. I was very happy to have obtained a new lease from norm reeve honda. More

by JulieIxchel
Recommend Dealer
Yes
Employees Worked With
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves Honda! We're thrilled to hear about your positive experience with our sales team. Enjoy your new lease, and please don't hesitate to reach out if you need anything in the future.

April 06, 2024

Perfect Robert was very helpful and answered all my questions and had a great personality thanks More

by Mercedesbadial
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Robert provided you with excellent service. We'll be sure to pass along your appreciation to him.

April 06, 2024

Easy scheduling and fast service , highly recommend. Clean and respectful Honda members would definitely go back . More

by byron40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Looking forward to serving you again in the future!

April 06, 2024

Gracias por sus servicios. . y muy buena atencion, Todo el personal muy amabies,quede muy contento con todos... More

by Nelson. Ramirez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with us. If you need anything else, don't hesitate to reach out.

April 06, 2024

They we friend at deal honda. I am going to recommend all my family and friends to More

by Gabriela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Deal Honda! We're delighted to hear about your positive experience, and we look forward to assisting your family and friends with their automotive needs as well.

April 06, 2024

Buen atendimiento y muy buen servicio estoy contento con si amabilidad y todos sus servicio. More

by alvaro.r.glz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

¡Gracias por tu amable reseña! Nos alegra saber que estás satisfecho con nuestro servicio y atención. ¡Esperamos verte de nuevo pronto!

April 06, 2024

She never rush on your decision and she answer very well our questions. Thank you for your help and smooth transactions. Highly recommended. Excellent customer service experience! More

by Michelle R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Providing excellent customer service is our top priority, and we're grateful for your recommendation.

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