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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,178 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,178 reviews

March 07, 2025

The experience at Norm Reeves Honda was fantastic. Julie Canales was a dream to work with and is always very professional. More

by letiabrego7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
Mar 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your loyalty means a lot to us, and we welcome you to come back at any time! We think Julie does a fantastic job and feel free to request her for a future appointment. If you need anything else, you know where to find us. Thank you!

March 07, 2025

They Will make you feel that your car will be in good hands and fast service More

by jimerlara1810
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
Mar 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your review, Lara! Nothing makes us happier than ensuring our customers leave with a smile. We’re always here to help keep your vehicle running smoothly! If any issues arise with your car, we're here to support you.

March 06, 2025

Very helpful ! All staff is really friendly and salesmen make sure you get exactly what you want at a good deal ! More

by guzman16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're so excited to read that you bought your car at a satisfying price. That's great to hear! If you need any accessories to go along with our new ride, please let us know. Thanks so much!

March 06, 2025

After I declined the services that they recommended which was about 4 thousand dollars the service advisors attitude changed quickly. He turned cold and not very enthusiastic and willing to help me felt like More

by robertonajera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not want to burn this employee
Mar 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're disappointed that your service visit for your Honda was dissatisfying to you, Roberto. We will address this matter with our service team to ensure that customers like you can enjoy five-star experiences. Thanks so much, and we hope you will consider returning to our dealership in the future.

March 05, 2025

Lots of options, very knowledgeable and friendly service, patient while working numbers, and consistent with checking how I love the car. More

by narro619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liliana Mares, Adrian Pielea
Mar 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you many happy rides in your new Honda! We hope that you love the car, and we're glad that you found the service and options plentiful. Thanks so much for letting us know!

March 05, 2025

Had a great buying experience with Susanna Yim at Norm Reeve Honda at Cerritos Auto Square. Can’t go wrong with Susanna, great service and good deal. Will definitely go to her when buying my next vehicl More

by pgy1964
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Good luck with your new Honda! Susanna will be happy to read your review and even happier to support you during your future upgrade for a newer Honda. Thanks for the great review, and don't be a stranger!

March 05, 2025

Loved working with both representatives. I would definitely recommend them to family and friends. Thank you. More

by marin_zulema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Marin! We're so thrilled that all our team members could help you through each step. We can't wait to help any of your family or friends, too, with their automotive needs. Thanks so much, and we look forward to working with you again!

March 05, 2025

Staff is very friendly and professional. Was impressed by the help that they gave me More

by bigmartinr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new Honda, Martin! We're glad that our sales staff put their best feet forward to give you a satisfying shopping experience. If you'd like to add accessories, we can hook you up with whatever you need. Thanks so much!

March 05, 2025

Has many cars in inventory and wide selection. Everyone is very friendly and the dealer is very clean. More

by Magali.enriquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Good luck with your new Honda! We appreciate you noticing our selection and friendly staff as well as our dealership. We try to make it a comfortable and welcoming environment for our customers. If you have any questions about operating your new car, please do not hesitate to reach out. Thanks so much!

March 04, 2025

No customer’s appreciation, customer treated as 3rd world, car was dirty, when I called customer service they were very unconcerned about my situation, I was very disappointed More

by itaniar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're disappointed to read that you found your service visit for your Honda less than satisfactory. If you are open to speaking to our dealership representative and giving more details about your experience, we would be happy to talk to you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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