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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,129 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,129 reviews

December 15, 2023

Jose Sanchez and Linda Ly were AMAZING getting the EXACT car I wanted because the VIN number had an important anniversary date!! No additional dealership markups helped as others charge extra and we were pu More

by davacy94
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, Jose Sanchez and Linda Ly, for delivering an exceptional experience! We're thrilled we could provide the exact car you wanted without any additional markups. Enjoy the ride!

December 15, 2023

Best customer service ,Mr Pork had everything covered ready for me, can’t ask for anything better. More

by Clarisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a top-notch experience with our customer service. Your satisfaction is our priority, and we look forward to serving you again in the future.

December 15, 2023

It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. More

by wandermore
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Yim
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic feedback! We're thrilled to hear that your experience with us was great. Looking forward to serving you again in the future!

December 14, 2023

Brayan Salas always honest and tells me what I need and what I don't and I love that. I can really trust him. Very good communication with him. More

by Aileenrueda12
Recommend Dealer
Yes
Employees Worked With
Brayan Salas
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Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. We appreciate your trust and look forward to serving you again in the future.

December 14, 2023

Buena experiencia, servicio rapido y excelente atencion de parte de Ramiro Montes. Mi reconocimiento a la empresa por personal de servicio al cliente. More

by luisarturobarreraguevara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes0
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Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Ramiro Montes and our customer service team. We appreciate your recognition and look forward to serving you again in the future.

December 13, 2023

Their isn’t much to say other than when I bought my many cars from you I knew I was getting what I was looking forward in Honda Cars Thanks Norm Reeves Honda More

by william.a560z1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your car purchases. We're thrilled to have met your expectations with our Honda cars. Your trust and continued support mean the world to us. Drive on, and feel free to reach out if there's anything more we can assist you with.

December 13, 2023

Took my truck and they did alignment and gave back to me with the steering wheel not straight and the truck was pulling to the left. More

by Gyesenia1760
Recommend Dealer
No
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Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

I'm sorry to hear about your experience. We appreciate your feedback and would like to better understand the situation. Please reach out to us so we can address this. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 13, 2023

They got us out VERY fast. But now we're having problems with our so we need to come back. More

by jesustheword
Recommend Dealer
Yes
Employees Worked With
Manny Sanches
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Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and apologize for any inconvenience you've experienced. We're here to address your concerns. Please contact our service department at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 13, 2023

The visit was quick and easy. Manny was friendly and took care of us right away. He had the car ready within the hour. More

by Catherine.e.pena
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
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Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that Manny provided you with a quick and easy experience! Our team values your feedback, and we appreciate you choosing our dealership. If you have any further comments or suggestions, please feel free to reach out.

December 13, 2023

Great Ruben has a great personality, he is attentive to the customers and honest with the customer More

by bencorrea
Recommend Dealer
Yes
Employees Worked With
Ruben
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Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for recognizing Ruben's outstanding qualities! We appreciate your positive feedback and are committed to delivering exceptional service. If you ever have any concerns or suggestions, feel free to reach out – we value your input.

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