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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,393 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,393 reviews

July 02, 2025

I such an amazing experience. Salesman was awesome (EJ), to the Manager, financial person. Thank you for an amazing experience. More

by tokimom2000
Recommend Dealer
Yes
Employees Worked With
EJ Yeon
Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank YOU for letting us help you out with this exciting purchase! EJ and the team were so happy to work with you and get you something amazing. Do you have any exciting plans to celebrate this new ride?

July 02, 2025

Susanna Yim, made my recent purchase so easy! She is great at what she does! More

by anthonyroman88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Anthony, Susanna will be happy to hear this! She loves making purchases effortless, and it means the world that you noticed. Enjoy your new ride!

July 01, 2025

Susanna was an easy person to work with and understood what we wanted. Smooth and easy. More

by Jackie.Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Fanous
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Smooth, easy, and everything you wanted—that’s Susanna’s signature move! So glad we hit the mark for you. Thanks, Jackie.

July 01, 2025

At first, I went there just to look, but they gave me a lot of really key information about the car. I was looking at and they were flexible on pricing which helped a ton! And then they were flexible with More

by mld321
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Yim
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

From "just looking" to driving home happy! This is great to hear! We're glad we could turn window shopping into a memorable experience and hope you enjoy your ride. Thank you!

July 01, 2025

Great fast service, will continue to do business at Norm Reves Honda in Cerritos California More

by jorgeocha2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and services
Jul 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for shouting out our fast service, Jorge! We love keeping things moving quickly and can’t wait to welcome you back for more speedy service.

July 01, 2025

Bad service. Oscar advised of a possible oil leak upon bringing it in however never called me back regarding it. He asked if I wanted the mechanic to look into an More

by rompe66519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we're sorry to hear you were disappointed by your recent experience. Your loyalty over the years means a lot to us, and we'd like to discuss what happened and how we can regain your trust. Please reach out to me at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

July 01, 2025

Easy to schedule appointment. Honored online price. No pressure to add additional service. Excellent service provided. More

by porrhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're happy you had an easy breezy service experience with our team. That's how we like it! Thanks for the 5-star rating, and feel free to check out our service specials next time.

July 01, 2025

I brought my Accord into Norm Reeves Honda for quick service and was genuinely impressed by the efficiency and professionalism of the team. From the moment I arrived, the staff was courteous, knowledgea More

by jerrycuevas0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service George Raygoza
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jerry, hearing you were impressed by George’s professionalism makes our day! 🙌 We’re committed to efficient, courteous service. See you next time!

July 01, 2025

Agent Jojo Bayas of Cerritos Honda was very helpful, accommodating , thorough and clear with my trade in and leasing a new Honda Pilot vehicle and i am very satisfied with the whole process. He is exce More

by lloriyndlcruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jojo is honored by your words—thank you for the glowing review! 🎉 We’re delighted you’re satisfied with your new Pilot.

June 30, 2025

We are beyond grateful for the amazing experience we had with Darrell while getting a new car for my daughter. He truly went above and beyond to make sure everything went smoothly and that we were completel More

by francesramirez45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Frances, thank you for the glowing review! 🌟 Darrell will be thrilled to hear he went above and beyond (again!), and we’re honored you’ll be back. Thanks for the recommendation, too, as we'd love to help your loved ones like we helped you.

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