Norm Reeves Honda Superstore Cerritos

José was fantastic to work with and very easy going. I will definitely refer people to him. I will definitely refer people to him. More

Our experience with Christy was definitely excellent and exceptional. She made us feel like a family. Her friendly and caring approach made the process easy. We’ll definitely recommend her services to my fa exceptional. She made us feel like a family. Her friendly and caring approach made the process easy. We’ll definitely recommend her services to my family and friends. More

Excellent and prompt service Very professional very efficient very satisfied Service area very clean and everybody's friendly efficient very satisfied Service area very clean and everybody's friendly More

The experience was amazing. The whole team was accommodating and extremely friendly and helpful. I really love how nice everyone was. I'm definitely going back and am recommendi The whole team was accommodating and extremely friendly and helpful. I really love how nice everyone was. I'm definitely going back and am recommending to everyone I know. More

I’ve been going to this dealership for years and I have satisfied every time. satisfied every time. More

This was by far the worst car-buying experience I’ve ever had. I purchased my first car from Norm Reeves in 2014, and it was such a great experience. Unfortunately, this second time around felt completely d had. I purchased my first car from Norm Reeves in 2014, and it was such a great experience. Unfortunately, this second time around felt completely different—I felt like I was being penalized rather than helped. I’ll admit, I made a mistake, and I appreciate the manager allowing me to return the first car, which had a strong cigarette smoke odor. Due to sinus issues, I can’t smell well anymore, so I didn’t notice it right away. I also wish I had brought my wife with me, but we couldn’t find anyone to watch our kids that day. Things really went downhill when I tried to purchase the second car. The manager, Peter Balint, didn’t seem willing to negotiate the price. It felt like I was being punished for returning the first vehicle. He eventually knocked $500 off the MSRP, but I sensed that I was bothering him just by asking. It felt like if I didn’t accept the offer, he would have simply handed me back the first car and sent me on my way. What upsets me most is that Honda of all car companies would allow a vehicle to be sold in that condition. On top of that, I had to pay for dealer add-ons, which I understand is part of the business, but I just wanted a fair deal. That’s all I was hoping for a fair deal and a respectful experience. More

The were fast to. Check in and service my car and check out. Checking out was easy with no lines and my car was already up front Check in and service my car and check out. Checking out was easy with no lines and my car was already up front More

Mr. Trevor Rodriguez made my entire car service experience excellent. Mr. Rodriguez was prompt and kind. Trevor was awesome and explained everything well. Everything was cleaned , tidy and organ experience excellent. Mr. Rodriguez was prompt and kind. Trevor was awesome and explained everything well. Everything was cleaned , tidy and organized. Trevor made the experience there comforting. Very professional. Thank you, Chris Delgado 949-692-6404 More

Everyone I worked with from sales to finance was amazing. I was out in 2hrs which feels unheard of at a dealership. They were very understanding and accommodating of my situation. It was such an easy process I was out in 2hrs which feels unheard of at a dealership. They were very understanding and accommodating of my situation. It was such an easy process. More

I felt completely at ease discussing my service recommendations with my advisor. Joseph provided detailed explanations in a clear and understandable manner. I will request Joseph for my next appo recommendations with my advisor. Joseph provided detailed explanations in a clear and understandable manner. I will request Joseph for my next appointment, as his expertise and professionalism fostered a comfortable and confident experience. More