Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,173 reviews

July 27, 2021

This past Saturday I leased my 3rd car from Darrell pork !I was beyond ecstatic that he was still a member of sales dept since my first lease ! He’s friendly professional and knowledgeable! My wife and I wi More

by Mario E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your newest lease, Mario! We appreciate the feedback on Darrell and look forward to seeing you again!

Jul 27, 2021 -

Mario E. responded

One happy costumer

July 27, 2021

I have very nice experience to buy a car here and over all to have Susanna helping to get my better choices, very professional and knowledgeable of her work. More

by Very good person 👏
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hua
Jul 27, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to leave such a positive review of Susanna. Congrats, and we hope we can be of assistance to you again someday.

July 25, 2021

From the time Susanna Yim answered my call I knew I had found the right dealership! She was efficacious from start to finish! Excellent service! More

by pegorarifamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2021

I recommended my cousin Albert Molina to Norm Reeves Honda and to ask for Jose Magana, he is the best! He made his first car buying experience easy and the process really smooth. He goes above and beyon More

by ivingt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Jul 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5-stars and terrific feedback on Jose. Thanks for sharing!

July 24, 2021

I had a really great experience here - everyone was super friendly and transparent about everything. When I wasn’t happy with the added packages they were willing to negotiate down and provide oil changes/ma More

by Courtney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star review, Courtney. Congrats on your new car, and we hope we can be of assistance to you again someday.

July 24, 2021

Exceeded my expectations. I was interested in a White 2022 Honda Civic Touring with black interior. With none in stock, Susanna Yim assured me she would notify me when they would be receiving one in stoc More

by michaelrobles21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats on your 2022 Honda Civic!

July 23, 2021

Ty Trieu did an outstanding job handling our sale. This was the fifth Honda I have purchased in the last 20 years and this was the easiest and most pleasant of all the sales. Ty understood what we wanted More

by Richardnicholson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Trieu
Jul 23, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star recommendation of Ty and our dealership, Richard. Congrats on your new car!

July 23, 2021

Susanna Yim went above and beyond for me. This was the best car buying experience I have ever had…and I’ve had a lot. She is the example of what a great Sales Person should be. I will continue to tell peo More

by Justine -Type R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star review of your time with Susanna, Justine. We appreciate hearing it. Take care and enjoy!

July 20, 2021

Mason and Frank were some of the best Honda associates I have ever gotten to work with they made me feel super comfortable and we’re helping me in every aspect of the way this is the definition of customer More

by jrojo1938
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We really appreciate the awesome feedback on Mason and Frank! Thank you for taking a moment to share your visit with them. Take care!

July 18, 2021

This is my first time getting a car of my own Ty really help a lot getting the car, customer service was great. Thanks a lot Ty More

by Duyennguyen3698
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your first "solo" car! We appreciate you taking a moment to share your experience working with Ty. Take care and enjoy!

...
439
...