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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,173 reviews

July 16, 2021

Ask for Chandrika , he is the best. Chandika and AJ Ask for Chandrika , he is the best. Chandika and AJ were awesome. got a great deal . I highly recommend this dealership. The process was stress free More

by shan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We are pleased to hear that you had an excellent experience with our team, Shan. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

July 15, 2021

Hossain Ahamed was my leasing consultant who helped me purchase my first lease! He was very kind, patient, went above and beyond for us! Thank you for your service! More

by salsabilemdad96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Gringhaus
Jul 19, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your purchase - so exciting! We're very happy that our team was able to be part of that experience and make it easier for you. Take care and enjoy!

July 15, 2021

Hossain Ahamed was a huge help. I’ve leased two Honda’s from Norm Reeves Honda. Stress free. Didn’t skip a step. Fair prices and excellent customer service. More

by Schaavez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star review and feedback on your leasing experiences!

July 15, 2021

Went in looking for the new 2022 and I got what I wanted! Thank you for the best service! You got a Honda supporter for life! More

by Ash562
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats on your new Honda and enjoy!

July 12, 2021

This dealershiip , so far is the best , Cristy Nuva was so accomodating and very well explained the financial aspect. , as well as gave a thorough description of the CAR i bought More

by gree_020264
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star review, we appreciate the wonderful feedback!

July 09, 2021

The car buying experience was great thanks to Christy. Great car and great service makes for an exceptional experience. Would recommend Christy to anyone looking to buy a honda. Just reach out to her and More

by redpsp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind feedback on Christy and 5-star rating! Congrats on the new car!

July 09, 2021

This was my first time buying a car, and I was extremely lucky to have Christy help me out. I had a set color and model in mind and was disappointed when the dealership did not have it in stock that day. Ho More

by missgretchennn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on buying your first car, Gretchen - so exciting! We're very happy that Christy and our team were able to be part of that experience and make it easier for you. Take care and enjoy!

July 09, 2021

Very friendly and knowledgeable, was very helpful in assisting me with getting a new vehicle. Very fast and easy process, did not try to push any extra sales. Very straightforward and honest. I am very More

by Eric park
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review and 5-star rating, Eric! We work hard to meet the expectations of our customers and provide memorable experiences. Take care!

July 08, 2021

Susanna was very professional and upfront with cost and fees. We asked for a particular vehicle she found it and we had it by the end of the day. No hassle, no fuss! Excellent service! More

by Dean Pegorari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review, Dean! We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats on your new vehicle!

July 07, 2021

I had a bad experience at this dealership 2 years ago with the finance department but not the Salesperson Jose Bolivar so I decided to give them a second chance, worst decision ever. The Salesperson Kelv More

by Liseth Alvarez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mazen Abdeh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin
Jul 14, 2021 -

Norm Reeves Honda Superstore Cerritos responded

My name is Kevin Harris with Norm Reeves Honda Cerritos and I wanted to get in touch regarding your DealerRater review. We're very sorry to hear about your experience, and want to do everything we can to make things right. Please contact me so that we can discuss this further and work towards a resolution. The last thing I want is to inconvenience you further, but we take our reviews very seriously, and believe that you may have listed the wrong employee on your review. You have listed Mazen Abdeh on your review, and we wanted to check if this is who you meant to select? If not, would you please consider updating your review to list the correct person? All you need to do to edit the employee is to log in to your DealerRater account and select "My Tools" where you can edit your review, including the employees worked with. We remain committed to doing anything we can to fix the issues you experienced, so please contact me as soon as possible so we can discuss this further. Please reach out at a time that works best for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

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