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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,155 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 10,155 reviews
April 26, 2021
Francisco was phenomenal! He explained everything in detail and was very attentive to our wants and needs in a vehicle. 10/10 in customer service! detail and was very attentive to our wants and needs in a vehicle. 10/10 in customer service! More
by domguerrero
Employees Worked With
April 26, 2021
I have never bought a thing in my life that was more simple than buying my new car from Norm Reeves, Salesman Darrell Pork. My daughter bought a car from Darrell and recommended I drive down from Fresno simple than buying my new car from Norm Reeves, Salesman Darrell Pork. My daughter bought a car from Darrell and recommended I drive down from Fresno and talk with him. I literally hate going to buy a car knowing that I have to finagle pricing and payments. Not at all this time. I told Darrell what I wanted, what I needed to have my payment at and that I didn't want to argue. He went right to work, gave me the options of vehicles available for just that. I said, "I'll take that one..." and we were done. I was able to walk out with the best experience ever and exactly what I wanted for what I wanted to pay. I can't thank the entire team enough, but mostly Darrell, for making this such a great experience!! Will definitely recommend both the dealership and the salesperson to all my friends and family. More
by RobynC
Employees Worked With
Darrell Pork, Brett Gringhaus
April 25, 2021
The best experience I’ve ever had IN MY LIFE!!!! The service the cars the workers the facility were all 20 stars!! Can’t wait to work with Cerritos Honda in the future! service the cars the workers the facility were all 20 stars!! Can’t wait to work with Cerritos Honda in the future! More
by Andrearose2153
April 25, 2021
There's no words to describe how humble and friendly Luis G is. Luis went above and beyond to get us the vehicle we were looking for at the greatest price. Definitely the right person to go to!! Luis G is. Luis went above and beyond to get us the vehicle we were looking for at the greatest price. Definitely the right person to go to!! More
by Enrique
Employees Worked With
Luis Gomez
April 24, 2021
Susanna has been very responsive and nimble when it comes to finding a right car and price point for my family. I have either bought or leased four cars from her in the past. to finding a right car and price point for my family. I have either bought or leased four cars from her in the past. More
by prepcalifornia
Employees Worked With
April 24, 2021
Great service. Quick and efficient at each step of the process. Followed up and kept me updated while waiting for the car to be cleaned and ready. Thanks! process. Followed up and kept me updated while waiting for the car to be cleaned and ready. Thanks! More
by Seth
Employees Worked With
April 24, 2021
Jerry was friendly and helpful assisting me in getting my new car! He was knowledgable, patient, and made sure I knew what every step of the process was. My whole family has purchased cars at this dealership new car! He was knowledgable, patient, and made sure I knew what every step of the process was. My whole family has purchased cars at this dealership and will continue to do so. I left with a great deal and I love my brand new CR-V! More
by Brianna
Employees Worked With
April 22, 2021
Kim Kelly Lujan is an exceptional "woman behind the desk". Her patience, superior knowledge of the business,,,,, and her ability to share that knowledge so that the customer "gets it" is quite a talen desk". Her patience, superior knowledge of the business,,,,, and her ability to share that knowledge so that the customer "gets it" is quite a talent. She made our options very clear and we were able to make our decisions with veritable ease. Kim made our experience with Norm Reeves as pleasurable as possible!! Our wait after the sale took longer that we would have hoped, but all was good!!! Thank you to ALL!!! More
by goofy4321
April 20, 2021
I was able to land a great deal and purchase my very first car with the help of Ty. Ty is very professional, honest, and kind. He also speaks Vietnamese, which is a plus. I am definitely going back to T first car with the help of Ty. Ty is very professional, honest, and kind. He also speaks Vietnamese, which is a plus. I am definitely going back to Ty once my lease is over. Overall, I am extremely happy with my first car purchase! More
by Johnnyhuynh24
April 20, 2021
Christy was great she was able to meet all my needs and go out of her way to make a deal for me. I ended up going with another choice but she made the whole process easy. I would definitely recommend her go out of her way to make a deal for me. I ended up going with another choice but she made the whole process easy. I would definitely recommend her More
by xavila562
Employees Worked With
