Norm Reeves Honda Superstore Cerritos

I had a great experience with my other car I purchased at this dealer. This time it was ok. I felt sales was very pushy on trying to make their commission when we tried to negotiate. I understand they need t this dealer. This time it was ok. I felt sales was very pushy on trying to make their commission when we tried to negotiate. I understand they need to feed their families but I also have a family of my own. When I received my first car I was promised two oil changes but I was not made aware they expired. I asked if I could get one for this car but was only introduced to purchasing a package. More

Roberto was a great sales man. He explained everything the car has to offer and went above and beyond to get us the deal we wanted. He explained everything the car has to offer and went above and beyond to get us the deal we wanted. More

Quick service. Great follow up on issue. Able to get service under warranty. Great communication. Great follow up on issue. Able to get service under warranty. Great communication. More

I came to get my car services Ruben Marquez the service advisor helped me. He is very professional with a great attitude, he made it easy. Thank you Ruben! advisor helped me. He is very professional with a great attitude, he made it easy. Thank you Ruben! More

Me vendieron cosas de las cuales yo nunca estuve enterada al llegar a mi casa revisé mi contrato y me hicieron cargos excesivos que nunca estuve de acuerdo y ni siquiera me preguntaron, por ejemplo KEY COVER al llegar a mi casa revisé mi contrato y me hicieron cargos excesivos que nunca estuve de acuerdo y ni siquiera me preguntaron, por ejemplo KEY COVERAGE, LIMITED WARRANTY REGISTRATION APPEARANCE CARE, theft protection limited warranty registration, etec. More

Pleasurable experience. I was attended with expertise and felt like EVERYTHING was properly explained. Questions and concerns were all addressed I was attended with expertise and felt like EVERYTHING was properly explained. Questions and concerns were all addressed More

This is our second time working with Jojo! He was so amazing and helpful the first time we came back and purchased anotherOdyssey with him! I told him I’m looking for a white van, when we saw He was so amazing and helpful the first time we came back and purchased anotherOdyssey with him! I told him I’m looking for a white van, when we saw him in the show room he welcomed my family with full of energy and a smile that lights up a room. My young children were so comfortable with him thinking he was a relative because he was so friendly and and easy going, but he really knew all his facts about the vans, models, he printed out all the differences that made it easier to compare. He showed us the vans to choose from and from there he the ball rolling! He is very fast he knew the kids get restless and made this such a great experience! He was very efficient, helpful, friendly, and knowledgeable! Definitely recommend Jojo help find your future car! Ohhhhh and he found a red bow so I was able to take a photo with my new car! The little things make customers happy! Thank you so much Jojo Bayas and the rest of the team at Norm Reeves Honda Cerritos! More

Susanna was great with assistance. When it came to the initial contact to the actual purchase I felt insured that the information she gave me was correct. She was also very efficient w When it came to the initial contact to the actual purchase I felt insured that the information she gave me was correct. She was also very efficient with the whole process More

I went through the Costco Auto Program and Linda Ly was my first point of contact. What a lovely person to work with. I found the car online that I wanted and the sale and paperwork was completed within 2 my first point of contact. What a lovely person to work with. I found the car online that I wanted and the sale and paperwork was completed within 2 hours! Jose Sanchez finished up the paperwork and Ramzi completed the financials. Jose was extremely accommodating and came in early the next day when I picked up my car. The process was so simple and no pressure at all. I'm extremely happy with my purchase and the process! More

My car is now having problem after it was serviced by your company. And the problem is coming from your service. your company. And the problem is coming from your service. More