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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,174 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,174 reviews

March 28, 2016

Darlene Soto Had the best experience they have great customer service Jackie Bernardino and Devon Fields they help you a lot thank you so much for your help. More

by Darlene Soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Bernardino
Mar 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review, Darlene. We're glad to have Jackie and Devon on our team and that we could provide you with the best dealer experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 27, 2016

Highly Recommended I decided to buy a brand new 2016 Honda Civic, and finding a car at this dealership was Great!! Salesman, Brian Chen was awesome with his help and cus More

by Tay.jacksonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen, Tony Packeer
Mar 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! Brian and the rest of our team works incredibly hard to exemplify the Norm Reeves Honda commitment to customer care and we're so thankful that your time with us was well spent. Enjoy your new 2016 Honda Civic! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 27, 2016

Very nice service and huge selection Got exactly the car I wanted with minimum fuss and hassle. Despite a very busy sales floor, everyone was pleasant, friendly and courteous. Love my n More

by Sparkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Habib , Javier Martinez
Mar 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing pleasant, friendly, and courteous service to every customer that comes to our dealership. We are glad to hear you loving your new Honda. Give us a call if you have any further questions and be sure to follow and like us on Facebook to find superb specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 26, 2016

Great Customer Experience We had another great customer satisfying experience at Norm Reeves Honda in Cerritos, CA when we recently leased a new 2016 Honda Civic. The car repla More

by Virginia683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the wonderful review of your experience at Norm Reeves Honda. Hossain is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 26, 2016

Straight Forward ~ No Haggling Phil Byrd in internet sales is a real professional no nonsense guy. Looking for a straight forward transaction, Phil is your guy! : ) Hope you sti More

by 3 X's Manual Transmission Honda Owner ; )
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in Service
Mar 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! I am very pleased to hear that Phil’s professionalism and great customer service has earned your trust and business. I hope you are continuing to enjoy your purchase from Norm Reeves Honda. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you come in. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 26, 2016

Great Alex delgadillo made the whole process extremely easy.he gave us a hands down the best deal and made us feel like we knew him for a very long time.The More

by Jamie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgadillo
Mar 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this nice review! We are very pleased to hear that Alex could make your car shopping experience so easy and exceptional! I do apologize for the little bit of a wait that you had to endure, we work hard to process everything as quickly as possible. Feel free to come back and visit if you have any further needs. Also, check out our Facebook for exclusive deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 26, 2016

Great Service overall. At first I had my doubt if I was able to purchase my 2016 Honda Accord sports Sedan. I'm glad I was wrong Phil Byrd had made it easy and smooth proce More

by Joel Odulio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Joel, thank you and congratulations on your purchase! We are so very pleased that Phil could make your visit smooth and easy, and we believe that's how every car buying experience should be. Enjoy your new 2016 Honda Accord Sport! Be sure to like us on Facebook to catch the latest specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 23, 2016

Amazing!!!! I want to thank Darrell and Linda! I'm so thankful for 2 amazing people. I had been approved for less money and higher interest rate. I had called and More

by Vamaya13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2015 Honda Civic! We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Darrell and Linda were able to meet your needs. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as fast, easy and efficient as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 22, 2016

Amazing salesman thanks Sam After trying different dealership, I can see the difference between all the salesman. Sam is one of the nice sales person I ever meet. He treats you More

by marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Mar 23, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We cannot thank you enough for your wonderful review, Marco. Sam is a great asset to our team, so it does not surprise me that he was able to provide you with exceptional customer service experience. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 22, 2016

Loyal customer I went in to speak to sales rep Michelle and let me tell you she did a wonderful job in getting me a new car. I got a 2016 Honda Accord brand new!!! S More

by Jesse Elizarraraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Villanueva
Mar 23, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Jesse, thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Michelle was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that we have gained your trust and business. Enjoy your new 2016 Honda Accord! We look forward to seeing you again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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