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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,174 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,174 reviews

March 21, 2016

Customer oriented and patient service🙂 This is my second time buying a car from Norm Reeve's Honda through the Internet sales department. The experience for my daughter was great last year, More

by Felicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin in finance!
Mar 21, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Felicia, it was a pleasure to read about your second car buying experience at Norm Reeves Honda. Congratulations on your 2016 Honda Accord! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Phil, Linda, and Edwin were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 19, 2016

Fast and accurate! I just want to say my first time buyer experience was great! Kevin Harris was an awesome help and really made everything come together. Really gratefu More

by Bennn562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Kevin. Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you left Norm Reeves Honda satisfied. We hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 18, 2016

Best Dealer in California Thank you very much Sonny W., you are the best! I will really recommend you to all our friends and relatives. Again, thanks for all of your help. You More

by fermarq24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Mar 21, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and exceptional, and we believe that's how every car buying experience should be. Sonny is truly an outstanding employee and we appreciate him for giving you a great experience! Enjoy your new 2016 CR-V! Be sure to like us on Facebook to catch the latest specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 17, 2016

The BEST place to buy a Honda, at a GREAT PRICE! Went in on 3/15/16 Looking to buy a new 2016 Honda Accord Sport. I've been looking at other dealerships before i got to Norm Reeves Honda of Cerritos, More

by andytho22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Acebron
Mar 18, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Bill. Congratulations on your new 2016 Honda Accord Sport! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 17, 2016

You're at right place, don't worry I got my car on march 13/2016. I was trying with different dealers and finally landed in right place. More than 5 star for this dealer. And I should m More

by Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Villanueva, Valerie Perry
Mar 18, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us, and congratulations on your new car! Valerie and Michelle are great assets to Norm Reeves Honda, and it is encouraging to hear they impressed you by delivering our trademark service. We pride ourselves on the high level of our service excellence. Thank you for your recommendations. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 14, 2016

Excellent Customer Sevice For excellent customer service and advocacy, best pricing and no-hassle, no-gimmick auto buying experience: Ask for Rahn Kelly, the Internet/Fleet Sa More

by Snhong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahn Kelly
Mar 14, 2016 -

Norm Reeves Honda Superstore Cerritos responded

All of us at Norm Reeves Honda congratulate you on your new car and appreciate the opportunity you presented to earn your business! Rahn is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 14, 2016

Jennifer Viveros call her for a new car this is the best. Jennifer Viveros Call her bottom line. She know what she is doing and gives bottom line price so you don't have to be there all day. (209)732-0110 More

by debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Viveros
Mar 15, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Debbie, thanks for this marvelous review and congratulations on your new car! We are so pleased that Jennifer was able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 13, 2016

Superb customer service This dealership is the BEST! Look for Lito Bayas for all your car needs. He gives good customer service. Finance is so easy to deal with More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Mar 14, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to provide such great feedback. Lito is a great asset and we're thankful to have him on our team. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 13, 2016

Great customer service Helped me out with a great deal! Wasn't pushy and really worked with me on what I could afford. My family has used this dealership multiple times and More

by Lsierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit accommodating and pressure free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Be sure to like us on Facebook to catch the latest specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 11, 2016

Wonderful After my decision to pursue a Honda, I couldn't have found a better place to make my experience extra special. Friendly staff all around. Jorge Ruiz w More

by Laura Buena Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Mar 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

I am happy to hear your time spent with Jorge was friendly and pleasant. Congratulations on your new Honda! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Be sure to check us out on Facebook so you can take advantage of our many great specials and incentives. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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