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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,349 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 10,349 reviews
June 28, 2016
Great Sales Rep....TERRIBLE MANAGER Interesting story. Most of the people you deal with at the dealership are amazing, like our sales rep Michelle Villanueva. Wonderful. But then, you ge Interesting story. Most of the people you deal with at the dealership are amazing, like our sales rep Michelle Villanueva. Wonderful. But then, you get to deal with the disgusting manager, Mike Porter. Amazing. There was a small mistake with our loan to the tune of $65. I called and spoke with Mike who said that he would work it out and throw in a cargo tray. It was a done deal. Then my wife shows up to get the part. Mike is the typical sleazy guy that you despise at car places. He lies about the discount. Lies to the employees and we get to fork out another $30 to get the part. So I would say 90% good but the 10% that is Mike Porter is the part you will want to avoid if you go here. HE COMPLETELY RUINED MY 5 STAR REVIEW THAT IS NOW 2 STARS. Way to go Mike. More
by cland
Employees Worked With
Mike Porter
June 27, 2016
Outstanding service and excellent deals It was a great experience for me to lease a Honda Accord 2016, great deal, great assistance and most important Mr. Mazen abdeh really helped me pick m It was a great experience for me to lease a Honda Accord 2016, great deal, great assistance and most important Mr. Mazen abdeh really helped me pick my car and gave me a great deal. More
by 12345
June 27, 2016
Exellent experience! I definitely recommend Susanna Yim, she made my experience so much easier. She answered all my questions, was friendly and professional. Most importan I definitely recommend Susanna Yim, she made my experience so much easier. She answered all my questions, was friendly and professional. Most importantly hassle free! Great job, once again thank you! Love my Accord! More
by happycarmvega
Employees Worked With
June 27, 2016
Diego Cruz! Not only did he help me get approved with a vehicle but he got me approved on leasing a brand-new 2016 Honda Civic . Thank you Diego for working rea Not only did he help me get approved with a vehicle but he got me approved on leasing a brand-new 2016 Honda Civic . Thank you Diego for working really hard I will send you anybody who would be looking into leasing or purchasing a Honda thank you you are amazing ! More
by Kyle
Employees Worked With
Diego Cruz
June 25, 2016
Always is a excellent experience! Definitely recommend Jerry because he give us his best recommendations and the best price, he always is very friendly and professional, I had the oppo Definitely recommend Jerry because he give us his best recommendations and the best price, he always is very friendly and professional, I had the opportunity came 2 times here. The first I bought a minivan 2016 and last week was for a CRV 2016 and both times was very good experience and absolutely recomend him. Thank you Jerry for your help! I'm pretty sure if I have the opportunity in a future I'll be Back More
by Quimel
June 25, 2016
It was worth the wait! We found a car we wanted and Jerry helped us find the right one for us. We had a discussion over the price, and thanks to Jerry we were able to get so We found a car we wanted and Jerry helped us find the right one for us. We had a discussion over the price, and thanks to Jerry we were able to get something we wanted, we are really happy Jerry got us this great deal on the Honda and we will definitely be coming back, and will ask for Jerry More
by Bayern10
Employees Worked With
June 25, 2016
Great experience! I came to Norm Reeves Honda looking for a CRV and John S helped me pick out a 2015 model. It suited my every needs, like the guy read my mind. I am ve I came to Norm Reeves Honda looking for a CRV and John S helped me pick out a 2015 model. It suited my every needs, like the guy read my mind. I am very happy with my new car, it is everything I wanted thanks to the great patience and the helpfulness of John!! More
by Melvin C.
Employees Worked With
John S
June 24, 2016
Very pleasant experience with the salesperson, Ty. Mr. Ty is not pushy and takes the time to show you the vehicle. He came on his day off to help me buy my car so I would not have to miss work. He is Mr. Ty is not pushy and takes the time to show you the vehicle. He came on his day off to help me buy my car so I would not have to miss work. He is patient and took the time to show all the features of the car to my son. He really made the process very smooth. He gave us the best price on the car. The finance guy was another story, I will never do business with Ramsay. He left a bitter taste in my mouth and I will not be returning to Honda Reeves because of him. I felt cheated by him and felt my requests were not met. He pushed me to make decisions against my will. I had to miss work and return 2 days later to do the whole contract again. I felt locked into keeping the alarm as I felt if I refused it , he may tamper with it in retaliation and may ruin even the factory alarm. He gives you the feeling that he is your best friend but in reality he tries to do things without your knowledge. He sent my finance paperwork to a different bank and messed up the application for the bank I requested and wrote a higher APR on the app but told me otherwise. Take your time to read and look at all the numbers because he will try to hide stuff and make you sign. Because of the finance I am not going to return to Honda Reeves as his work reflects on the dealership. More
by honda
Employees Worked With
June 22, 2016
Adrain Pielea Adrain went out of his way to make my car buying experience wonderfull. He guided me through the process, and explained everything perfectly. Thanks Adrain went out of his way to make my car buying experience wonderfull. He guided me through the process, and explained everything perfectly. Thanks again Adrian. C. Patti More
by C.Patti
Employees Worked With
Adrian Pielea
June 21, 2016
The best service from chandika and edgar Extrordinary service with chandika and edgar. They are the go to gus when you need a new vehicle. Very knoledgeable and informative. I would really re Extrordinary service with chandika and edgar. They are the go to gus when you need a new vehicle. Very knoledgeable and informative. I would really recomend them to any one anyday. Helped me get the best payment on my new 2016 honda piot and helped me out with my trade aswell. More
by Roman15621
