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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,174 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,174 reviews

February 23, 2016

first car and in love First time shopper I was extremely nervous , its a big commitment but i am beyond happy from the moment i walked in i was greeted and taken care of. S More

by gabzvega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Perry
Feb 24, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! It was a pleasure to read about your first buying experience working with Valerie. We understand that buying a car is an important decision and we are honored that you chose Norm Reeves Honda. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 23, 2016

Great customer service !! Real professional Highly recommend Norm Reeves Honda of (Cerritos) Ali Ali the sales rep was great, real professional, and kind. Highly recommend Ali for a promotion. H More

by Erick32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Habib, Ali Ali
Feb 24, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to submit this amazing feedback. Ali is truly an exceptional employee and we appreciate him for giving you a great experience! Our team takes pride in their friendly and professional customer service and will be ecstatic to hear that you left Norm Reeves Honda satisfied. We are very appreciative of your 5-star review and recommendation. Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 22, 2016

Happy car owner!! Their service and team is great. They are customer friendly and wants to see you walk out with a car. Gave me an awesome deal out door, worked their m More

by lokiboo75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : he was in finance first name greg I believe., Valerie Perry
Feb 22, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to write this review. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I am very happy to hear about your positive experience at Norm Reeves Honda. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook pages. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 22, 2016

My review It was a great experience buying a honda with you guys thanks to Ramin Rezainejad I was able to drive out the lot with a new 2016 Honda Accord sport More

by Eduardo campos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramin Rad
Feb 23, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Hello Eduardo and thank you for the kind words! We couldn't be happier that you had a great experience here at our dealership and that Ramin was there to provide you with such exceptional service! Thank you again and congratulations on your new 2016 Honda Accord Sport. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 21, 2016

The best car buying experience you could ask for! I worked with Kim Kelly Lujan and I couldn't have asked for a more wonderful experience. She was patient with all my questions, really made sure I un More

by Josefina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan,
Feb 22, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Kim. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 21, 2016

great service Salesman Jose Sanchez, service and efficiency made the car buying experience, a whole different than I expected, he was extremely helpful and strai More

by vicman67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this marvelous review and congratulations on your new car! We are so pleased that Jose was able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 21, 2016

Excellent deal and Experience! I am very happy and pleased with my new car purchase. I worked with Wendall Thompson, who was very patient and got me such an amazing deal on my new 2 More

by Sh3rry_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendall Thompson
Feb 22, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Sherry, thanks for this marvelous review and congratulations on your new car! We are so pleased that Wendall was able to provide you with such exceptional service. Enjoy your new 2016 Pilot EX-L and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 20, 2016

New car I was very pleased with the service i recieved with my purchase. I'm very happy with my car This was my fourth car purchased at norm reeves More

by Sparky05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Khan, Valerie Perry
Feb 22, 2016 -

Norm Reeves Honda Superstore Cerritos responded

First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. We are happy to hear that you were pleased with the service you received from Norm Reeves Honda. If there is anything more that we can do please come back and see us again. Take care! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 20, 2016

New Car I worked with internet manager Ted Suh on a really good deal for a new 2016 Honda Civic LX. I was very pleased overall! Steve D. More

by swdodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Feb 22, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this marvelous review and congratulations on your new car! We are so pleased that Ted was able to provide you with such exceptional service. Enjoy your new 2016 Honda Civic LX and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 19, 2016

Best Experience and Lowest Price!! We finally decided to get 2016 Odyssey EX-L over the Siennas and I can't be more happier. Before coming in, I contacted many Toyota and Honda dealers More

by mrl00fer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new 2016 Odyssey EX-L! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Kim is an asset to Norm Reeves Honda and it is encouraging to hear that she impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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