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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,253 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,253 reviews

August 04, 2010

I got my Honda Civic last Sunday, 01 August 2010. I was so fortunate to have Mark assist me find the right car with the right price despite my being "upside down" on my trade. Rich the Finance guy also mad More

by artsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales - Mark / Finance - Rich
Aug 04, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Hello, artsam! Thank you for being such a valued customer of Norm Reeves Honda - we greatly appreciate your business and we'd like to congratulate you on your Honda Civic! Please feel free to stop in or give us a call should you have any further questions or if there is anything we can do to further assist you. We invite you to join us on Facebook and Twitter. We always have exclusive specials going on for our followers. www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thank you, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 04, 2010

Excellent customer service. All staff members were very nice. I did not feel any sales pressure at all. Avery was very knowledgeable and helpful through the sales process. This is the first time I have pur More

by fspunkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Richey
Aug 04, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this wonderful 5 Star Review, fspunkin! We appreciate all your feedback and we are delighted that you are happy with your decision to purchase a Honda from us at Norm Reeves Honda in Cerritos! Avery was glad he had the opportunity to assist you and he will be thrilled to see this review you posted! Come check us out on Facebook and Twitter. We have exclusive specials for our followers only! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 03, 2010

Excellent customer service. All staff members were very nice. We worked with Linda Ly and Adil Khan. We did not feel any sales pressure at all. We had our initial communication with Linda Ly via email and More

by snakhuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adil Khan and Linda Ly, Adil Khan
Aug 03, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, snakhuda! We are so delighted to see you are happy with your decision to purchase a Honda at Norm Reeves Honda! Thank you for the recommendations and please let us know if we can be of further assistance. We also invite you to check us out on Facebook and Twitter, as we have additional savings exclusively for our followers. www.twitter.com/normreeveshonda www.facebook.com/normreeveshonda Regards, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 03, 2010

We found a car we loved and agreed on a price. After on week they complained they were unable to get financing as agreed and wanted another 2K down. We went back with 1K and after a 4 weeks they were unabl More

by RCJadeComp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan,Belinda,Kathy,Judy,Ralph
August 03, 2010

I purchased Accord from Herb, and he was friendly and helpful. I would recommend him to others. Also, Rich in Finance office was very helpful, too. He pointed out Graduate Program that I might be eligib More

by gomakim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Ratcliff, Rich D'Agostino
Aug 04, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, gomakim! We appreciate you for taking the time to write this review for Herb and Rich at Norm Reeves Honda in Cerritos! Congratulations on your Honda Accord! Thank you for the recommendations and be sure to let us know if you have any further questions or if there is anything else we can do to assist you. Come check us out on Facebook and Twitter, as we have more ways to save you money! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager bmugg@normreeves.com www.normreeveshonda.com

August 02, 2010

Phil is extremely friendly, enthusiastic, and patient! Phil is extremely friendly, enthusiastic, and patient! He was especially helpful & considerate of my mom who speaks broken English. He happily and More

by jhsong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Byrd
Aug 03, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car, jhsong! Thank you for being a valued customer and taking the time to post your feedback about your experience with Phil at Norm Reeves Honda. Phil was glad to have the opportunity to assist you and your mother and we all look forward to seeing you both again in the future! Please let us know if you have any questions or if there is anything else we may do to assist you. Please become our follower on Facebook and Twitter. We have so many ways to save you money just by becoming a follower! www.twitter.com/normreeveshonda www.facebook.com/normreeveshonda Thank you, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 01, 2010

Jose in the internet department was awesome. After calling about 10 other dealers, he not only gave me the best price but had great customer service. He was very accommodating with our schedules and More

by typethat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose M.
Aug 03, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Hello typethat! Thank you so much for taking the time to post this 5 Star review about Jose! He will be so pleased to see this review and I know he was glad to have the opportunity to assist you. Please let us know if we can be of any further assistance. We look forward to seeing you again in the future! Come check us out on Facebook and Twitter. We have exclusive specials for our followers. www.twitter.com/normreeveshonda www.facebook.com/normreeveshonda Regards, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

July 30, 2010

When I first saw Sunny, he was very attentive to what I wanted, not what he wanted to sell. He was very knowledgeable and showed great expertise as a salesman. He was not pushy, but at the same time, hel More

by lucoyos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Wu, Sonny Wu
Aug 03, 2010 -

Norm Reeves Honda Superstore Cerritos responded

We greatly appreciate your feedback in this review, lucoyos! Thank you so much for taking the time to post it! I'm glad he made your experience with us at Norm Reeves Honda so great! Thank you for the recommendations and please let us know if there is anything else we can do to further assist you! We are also on Facebook and Twitter. We invite you to become a follower, as our followers receive additional savings! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

July 29, 2010

Michael Do is an excellent salesman to work with. He is friendly and intelligent which made my buying experience a breeze. The fact that he is very patient and helpful made my decisions during the sale eff More

by SGColonCare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL DO
Jul 30, 2010 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of everyone at Norm Reeves Honda in Cerritos, we would like to congratulate you on your new vehicles for both you and your sister-in-law! Michael was delighted to have the opportunity to assist you and I know he will be thrilled to see this review you posted for him. Please feel free to call us or stop in should you have any questions or if there is anything else we can assist you with. We also invite you to join us on Facebook and Twitter as we have more ways to save you money! www.twitter.com/normreeveshonda www.facebook.com/normreeveshonda Thank you, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

July 29, 2010

I requested an online quote for a Honda CR-V EX, I got a prompt response from Chris, followed by a phone call. Went in on a Sunday afternoon, Chris was helpful, friendly, no pressure into buying it, was cle More

by yjramirez04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ramos
Jul 30, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, yjramirez04! We are so happy you had such an exceptional experience at Norm Reeves Honda. Chris was glad to have the opportunity to assist you with your car buying needs! Please let us know if there is anything else we can do to assist you further. Come check us out on Facebook and Twitter. Become a follower to receive extra savings! www.twitter.com/normreeveshonda www.facebook.com/normreeveshonda Regards, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

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