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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,230 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,230 reviews

July 14, 2015

great customer service Im a first time buyer, just establishing my credit, and they really tried their best to work with me and help get my the car I need. They help me by e More

by Caldera Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 15, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first car buying experience at Norm Reeves Honda Superstore Cerritos. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such an outstanding experience. Thank you for recommendation and for taking the time to write this outstanding review. If you ever need anything in the future, please don't hesitate to let us know. Take care! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 13, 2015

Great Service and good deal! Simon Sigua provided an overall great service. He made sure we are very satistied at the start (test drive) to end of transaction where he deliver th More

by roan2528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Sigua
Jul 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this excellent review, Roan. We are so happy to hear that Simon could make you feel like a part of the Norm Reeves Honda Superstore Cerritos family with your recent purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 11, 2015

Great service! Overall great service. Juan was patient, knowledgeable, and great at listening to our wants and needs. Thank you for making our car buying experience More

by rudee0023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It is wonderful to hear that our staff at Norm Reeves Honda Superstore Cerritos was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. If you ever need anything in the future, please don't hesitate to let us know. Take care! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 10, 2015

my first car!! Overall great service provided since the moment we walked in!! Jamie was my salesperson and he was very patient and not pushy at all very nice guy More

by JennM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Jenn, I sincerely thank you for going out of your way to write this review about Norm Reeves Honda Superstore Cerritos. We understand that one thing people desire most about their vehicle buying experience is that it is not pushy. We try to create that environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 06, 2015

Helpful employee's, overall great experience. This was my first car out of the dealership and I was dreading going to the dealership and dealing with the whole process. Thankfully I dealt with gre More

by xp1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 07, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Thank you. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 05, 2015

Great experience This being my first time buying a car Devon was amazing he explained everything and made me feel very comfortable. I had a wonderful experience. More

by Inulover1319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Hello and thank you for your kind words! Devon is a great asset and we appreciate him for giving you that comfort during your car buying experience! We thank you again and we look forward to serving you again in the future! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 04, 2015

Excellent experience. Went in to Norm Reeves Honda yesterday and had a great time with excellent customer service from Jerry. For it being my first ever car purchase, he wa More

by bplsce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this great review. We are sincerely pleased to know that Jerry's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 02, 2015

"Good deal on a new lease" Ivan Medina was helpful and got me a great deal on new lease (Accord). Unfortunately, the receptionist was very rude on 6/28/15 (she knows who she is) More

by surfsup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Medina
Jul 06, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We are very sorry to hear about your recent experience with us. I would personally like to apologize for the behavior of some of our staff, and would like to speak with you directly in order to fully understand the circumstances and reach a satisfactory resolution. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any issues you may have experienced. Thanks, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 01, 2015

will come back As i walked into the dealer i was approached by a gentlemen i told him im not buying today and he still showed me the car. i had just left nissan and More

by G.Floral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 01, 2015

I'm so happy with my civic :) have to say had the best experience at Norm reeves honda . Everyone is kind seem as if there like a family . My sales person jackie was great she gave More

by limitless23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
Jul 02, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and serve you in the future! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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