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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,134 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,134 reviews

October 07, 2014

Norm Reeves Honda is the dealer of choice! I bought my car a year ago from the friendly and very helpful people at Norms. The buying experience was the best I have ever experienced. A year la More

by heidi.prior.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Etheridge
Oct 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Heidi, Thank you for the positive feedback! I am pleased to hear that our team has shown you our dedication to customer service in every aspect of our dealership. Our top priority is to ensure that our customers are completely satisfied throughout their visit, as well as long after the initial sale is over. It is rewarding to know that our team has worked continuously to gain your trust. We hope to see you back again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 05, 2014

Arrogant and hard to deal with I've called many times to negotiate some offers from other dealerships, they were not very helpful about that, Also kinda rude on the phone if you are More

by samuelkhalil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Hamid
October 05, 2014

Haggle Free This was my first car buying experience. I had gone to two dealerships and at one particular dealership they got me test drive a totally different mod More

by Jorge Carrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Oct 07, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this positive review and rating, Jorge! We always love to hear input from our customers. I am very pleased to hear that Sam made your first car-buying experience pressure-free and enjoyable. He is an asset to our team and will be happy to hear this excellent feedback. Thanks for the recommendation, and we look forward to working with you again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 04, 2014

"Total Satisfaction" My relationship with NORM REEVES HONDA has been long and fruitful. Over the years I have purchased 9 vehicles. They will always be my first choice - More

by 2014crvluv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Oct 07, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review! We sincerely appreciate your loyalty to Sonny and our business over the years. It is customers like you that help us continue to deliver on our promises of super prices and super selection. Enjoy your newest vehicle purchase! We look forward to your next visit where we will continue to provide you with the great service that you have been used to for years. If you have not already, please be sure to connect with us on Facebook and Twitter! Until next time, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 03, 2014

Driving Happy I've been too busy enjoying my BRAND NEW Honda CRV that I haven't posted a review. KEVIN HARRIS was such a good salesman, that I'm taking the time to More

by valort19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of the entire Norm Reeves Honda team, I would like to thank you for taking the time to share this review and recommendation! Our team's main goal is to ensure a painless and enjoyable purchase experience for each of our customers. We're pleased to read that you found the perfect Honda to fit your needs with Kevin’s help. He will be happy to hear that you are enjoying your new CR-V so far! We look forward to assisting you with any future automotive needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 03, 2014

"PURCHASE WELL WORTH IT" MY UNCLE RODNEY TOOK ME UP TO NORM REEVES HONDA IN CERRITOS AND ADIL KHAN HELPED ME GET THE CAR I WANTED. ADIL WAS VERY INFORMATIVE, FUNNY, AND HARD W More

by mwilson295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Khan
Oct 07, 2014 -

Norm Reeves Honda Superstore Cerritos responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us! Our team is dedicated to ensuring that every customer drives away completely satisfied. I am pleased that Adil was helpful throughout your visit and provided you with exceptional service. I will make sure he gets this great feedback. Please let us know how we can assist you in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 03, 2014

Herb is the Best hello my name is Keith, I am writing this review because of the wonderful experience of working with Herb Ratcliff my family bought 2 cars from him an More

by Klogan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Keith, Thank you for the kind words about your visit with Herb! I am happy to hear that he was able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 02, 2014

Excellent service from Jose Sanchez!!! The sales associate Jose Sanchez was great and friendly. This is the second time we purchase a vehicle using his services. He is dependable and alway More

by mtz2mtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Finance Manager, Mucio Sanchez
Oct 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Jose and Norm Reeves Honda once again for your automotive needs! We truly appreciate your business, as well as this review and recommendation. One of our team's top priorities is to earn the trust of our guests by providing professional and accommodating customer service at each and every visit. I am happy that Jose has continually gone above and beyond to show you his commitment to customer satisfaction. Please come back and see us for anything you need in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 02, 2014

Dream car I highly recommend DANNY ATIENZA from the sales who helped me all the way until I was able to get my dream car the CR-V EX! More

by Helenkay L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Atienza
Oct 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this positive review, and congratulations on your new CR-V! We are very happy to hear that Danny was able to help you find the perfect new car to suit your needs, and we hope you are enjoying it so far. If there is anything more we can do for you, please feel free to come back and see us any time! Take care, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 30, 2014

good price Sam Sultan is a professional sale person. He offered us a good price for our new 2015 Honda Odyssey, including some extra parts installed. Thanks Sa More

by gmusic2014
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Oct 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this review and rating! I am happy that Sam was able to get you a great price on a Honda that suits your needs. We hope you are enjoying your new Odyssey so far! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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