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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,130 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,130 reviews

September 06, 2014

Time well spent, none wasted Greg Buysman answered our questions, gave us time to think about it, responded promptly when we called in, arranged to get the car we wanted when some More

by jdsage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Buysman, Moses Rojas
Sep 09, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to provide such great feedback! At Norm Reeves Honda, we strive to ensure that no question or concern goes unanswered, and it’s encouraging to know that Greg was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Honda that accommodates their lifestyle and includes all the features that make it their dream car. We look forward to working with you for your next service visit! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 06, 2014

Honda customer for life! This is the third time my family and I have leased a new Honda, this year being the 2014 Odyssey. Kim has assisted us each time and we are always mor More

by Bdawg27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the outstanding feedback and for your continued patronage! Our team works extremely hard to keep our customers coming back, and it’s a pleasure to hear we have succeeded with you. We’re happy to know that Kim has always provided you with honest, genuine and dedicated service during your visits. We look forward to serving you again in the future! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 05, 2014

Great Experience I had a great experience at Norm Reeves. ED MAHDAVI GREAT SALES PERSON!!! Very comfortable and great service. They remember who you are even after More

by Fun4kv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! Ed is a great asset to our team and will be happy to read this feedback. Congratulations on your new car! We hope you are enjoying it and we look forward to working with you again in the future! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 04, 2014

"Looking for a honest car buying experience...Herbs the man" Not only did I feel he was honest but he also worked hard to get the car within the payment range requested. Herb listened to what we wanted and ful More

by sylviamcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Sylvia, Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership. Herb is an excellent member of our team, and we are pleased that he was able to provide you with such exceptional service. Thank you again for your feedback, and congratulations on your new car! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 03, 2014

2014 Pilot - Awesome deal from Allen Nouri Second time at Norm Reeves - first was an Accord and was pleased till I sold it. Having gone thru many cars in my lifetime, I just did not want to More

by Pat4Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Murat Tiryaki
Sep 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this excellent review! We appreciate your loyalty to our dealership. Allen’s sales excellence is always consistent, and I am glad that your experience with him reflected our goal of providing exceptional customer service. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, be sure to connect with us on Facebook and Twitter for dealership updates! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 03, 2014

Highly Recommended I have never had an easier time buying a car than the internet sales at Norm Reeves Honda. Just purchased a new 2014 CRV and couldn't be happier with More

by tikitrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave this review! I am happy to hear that Phil showed you his commitment to customer service during your visit. Congratulations on your new CR-V! We hope you are enjoying it and look forward to helping you with any future needs. Give us a call if you have any further questions. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 03, 2014

In the market for a honda? See Robert Villarreal. Robert Villarreal is the one and only reason as to why I bought my car here. Being a 19 year old female, I can see why a carsaleman might not take More

by erinnnnnnnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Villarreal
Sep 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Erin, it’s unfortunate to hear about the initial difficulties you experienced getting your new vehicle, but I'm glad to hear that things have been smoothed over by Robert. It was a pleasure to read about your first purchase experience working with him. Congratulations on your new 2015 Fit! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 03, 2014

Look for - Ramin.....enough said. I had my heart set on a used car as my commuter vehicle since I did not want to spend more than I wanted. Ramin is amazing and was able to educate me More

by veentage1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramin Rezainejad
Sep 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of the Norm Reeves Honda team, I sincerely thank you for taking the time to write these kind words about your experience. Ramin is an excellent member of our team and strives to create a positive buying experience for every customer. He will be happy to hear that he successfully showed you our commitment to customer satisfaction. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 03, 2014

Tom Simon and Lory Simon I bought all of my Honda and refered Norm Reeves to my relatives and friends in this dealership with Tom Simon and Lory Simon the best sales manager e More

by piper2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lory Simon sales, George Habib finance
Sep 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words and recommendation! Our team strives to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for our customers. We are happy to hear that our team was able to meet all of your needs and provide you with these things. We look forward to assisting you with your future sales and service needs. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 02, 2014

Great Customer Service!!! We were greeted by Herb right when we got there. He is very friendly and helpful. When we told him we specifically wanted a grey 2014 Honda Accord Spo More

by nanceballs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I am thrilled to hear that Herb went above and beyond to help find you the exact vehicle you were looking for! I hope that you are enjoying your new, grey Honda Accord Sport, and please let us know if you have any questions or concerns regarding it. Thanks again, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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