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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,218 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,218 reviews

January 06, 2013

It was New Year's Eve when I came to Norm Reeves Honda to search for a car. I had spent all day looking at other dealers in Long Beach and no one was willing to help me out. I came down to Norm Reeves feelin More

by jmulhearn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : jade mulhearn
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What a great way to enter the new year, with a new car! We are so ecstatic to hear that Kevin was able to turn your day around. He definitely is a valued member of our team here at Norm Reeves Honda and glad he was able to get you into a CRV. Customer service is a main priority here, so we are happy your first time buying a car was a positive one. If you have any question or concerns about your CRV feel free to contact us. Also, be sure to follow us on Twitter and Facebook if you want to stay in contact with us at Honda. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 06, 2013

I bought a used 2011 pilot from George Habib last friday he didnt rush me and he told me all the features of the car and went out of his way to give me a great price on my new pilot. Thanks George and Norm More

by Lucas8923
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
george habib
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We here at Norm Reeves Honda want to thank you for your business and are very glad to hear you had a positive experience while purchasing your 2011 Honda Pilot. George is an important member of our team here at Honda, so it is great to hear your purchase with him went smoothly and was enjoyable. If you have any concerns or questions about your new Pilot feel free to contact us here at Honda. Also, take a look at our Facebook and Twitter pages too! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 05, 2013

These two employees were over the top outstanding through the whole process. I would most definitly spread the word about them to everyone I know. I am satisfied and pleased with my new car. More

by blcuellar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We are so glad the process of purchasing a car was an easy one for you. Our main goal is achieving high levels of customer service so it was great you thought we were outstanding dealership. Congratulations on your new car! If you have any questions or concerns feel free to ask. Also, check out our Facebook and Twitter pages! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 05, 2013

My Fiance and I came in looking for a used car to buy, but after discussing our options with Herb, we decided on leasing a brand new 2012 Honda Civic. Our experience with Herb was by far the most comforta More

by adamdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We are so happy that you had a comfortable, low pressure experience while purchasing your car. Herb is such a valued member of our team and we're very glad he was able to help you find the right vehicle. If you have any questions about you new car, feel free to email or call us. Take a look at our Facebook and Twitter pages too! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 05, 2013

I would strongly recommend Mr. Nate Taylor and Honda to all my family and friends . We had never had such a enjoyable time buying a car befor. My husband and I have already recommend you to others .Thank More

by bellhop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nateTaylor
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

It is great to hear that you had such an enjoyable experience purchasing your car from us at Honda. We appreciate your business and are ecstatic you would think of us when making recommendations to others. We take pride in our employees so we're also very happy you were pleased with Nate. If you have any other comments or questions feel free to ask. You can also check out our Facebook and Twitter pages! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 05, 2013

I'm giving this dealership this rating because you guys rock. I met with the salesman Lito Bayas who listened to what type of car I was looking for and knew exactly what to show me. I picked the 2013 Honda More

by Jeff_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We are very happy to hear that you think our dealership rocks! Customer service is very important to us so it is great to hear you were very pleased with the service Lito gave to you. He definitely is an important member of our team here at Honda. If you have any questions about your new Odessey, feel free to contact us. Also, you can check out our Facebook and Twitter pages if you get a chance! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 05, 2013

While looking for a new car I dealt with many dealerships and salesman - Kevin Harris at Norm Reeves Honda was by far the most professional, friendly, personable, and informative of the bunch. So much so th More

by ajmerl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We really appreciate your business here at Norm Reeves Honda and are glad you had such a informative, positive experience while buying your new car. Kevin is such a valued member of our team so we are ecstatic to hear you were so pleased with him during your visit. If you have any questions or concerns feel free to contact us. You can check out our Facebook and Twitter pages too! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 05, 2013

MR HOSSAIN AHMED WAS REALLY FRIENDLY AND CONVINCING. I CONSIDERED SO MANY CARS BEFORE BUYING MY HONDA CIVIC BUT HE CONVINCED ME WITH HIS EXCELLENT SERVICE AND I AM REALLY SATISFIED. HE DOES FOLLOW UP WITH More

by rmahmud981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We are so happy to hear you are very satisfied with the purchase of your Honda Civic. It is important for us to help our customers find the right vehicle so we are delighted you were pleased with Hossain. If you have any concerns or questions about your new Civic, feel free to contact us. Also, you can check out our Facebook and Twitter pages if you want to stay updated with us at Norm Reeves Honda! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 04, 2013

I had great experience to shop my Honda CRV at Norm Reeves Cerritos. Susanna Yim is the best sales at the car dealership. I bought 2013 Honda CRV EX within three hours. Great Job. More

by fsaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susanna Yim
Jan 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

You have indicated that you had a wonderful experience at our dealership and we are very happy to have helped you. We take great pride in being able to provide the absolute best in vehicles and customer service. Susanna will be happy to hear about your review. Congratulations on your Honda CR-V and thank you so much for this five-star rating. We truly appreciate your business. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 03, 2013

went and got a quote online, called to make an appointment with Ted and by the time we got in, our paperwork was ready, he was real knowledgeable and got us a really fair deal. loved the service More

by joemahmma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Jan 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Joe, we are thrilled to learn you enjoyed the service we provided you. Our goal is to provide 100 percent customer satisfaction. We have accomplished this goal with you and this makes us very happy. Thanks so much for your five-star review. We will continue to do all we can to help you in the future and we look forward to enjoying a lasting relationship with you. Thanks again for reaching out to us. We are honored to have you as a customer! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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