Back

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
635 Reviews

635 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
May 10, 2024

her service is good but her attitude on her face really serious make me not comfortable More

by ngotam249
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
May 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We are sorry to hear you felt uncomfortable during your service. We always want our customers to feel completely at ease. If you would like to discuss this further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

May 10, 2024

They were very helpful with my purchase but wouldn’t budge from the price even though I was paying cash in full. But I am happy with my new car. Now I just need them to fix the issues I had addressed wh More

by Skral227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We are happy to see you are pleased overall with your experience. Please reach out to me at 714-861-4200 if you have any questions. Thanks. - Paul Conant

May 09, 2024

I have been dealing with Norm Reeves Huntington Beach since 2018. Service work has always been completed on time and repaired right the first time. Service advisors Benito and Viviana are a pleasure to More

by Jpet2545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty and for entrusting us with your vehicle since 2018! We're thrilled to hear that our service team consistently meets your expectations. Looking forward to continuing to provide you with top-notch service in the future.

May 08, 2024

Thank you for your help with my service ! Benito as always I appreciate your time and help. More

by Krystalzamora66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that Benito provided you with excellent service. We're always here to assist you whenever you need us. Drive safe!

May 08, 2024

Great service, overall. They can be reluctant to service recalled parts that have yet to break. More

by John Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tech Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad to hear you had a positive experience overall! We take safety seriously and follow manufacturer guidelines closely. If you have any concerns, please reach out directly – we're here to help.

May 08, 2024

John has aggressive sales approach that I found irritating, before he even knew why I was there trying to get me to do transmission flush among other things, More

by Scarlett101
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

We’ve been using Norm Reeves for a while and their service has always been stellar. Alexander kept us apprised of the status the whole process. Considering that our car had been vandalized with the lo More

by Mmcshane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Murguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Hernandez
May 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your glowing review! We're thrilled to hear that Alexander provided you with stellar service and demonstrated care during a difficult situation. We'll be sure to pass along your kind words. Thank you for recommending us!

May 07, 2024

Benito has been the best service manager I dealt with and will recommend to anyone. More

by blimbrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear that Benito provided you with top-notch service. We appreciate your recommendation and look forward to assisting you and your friends in the future.

May 07, 2024

Clayton was on point from the moment I pulled up, called me and went owner everything with me. I take my car there all the time a this is by far the best service I’ve ever received! Clayton is definitely al More

by Luis_Campillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Clayton. Providing exceptional service and building personal connections with our customers are top priorities for us. We appreciate your continued trust and loyalty.

May 07, 2024

Appreciate the professional advice and support the staff was able to provide. And a discount beyond the app link. Reasons why I will return for service. More

by Vikinglbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and found value in our services. We look forward to welcoming you back for future service needs.

2
...