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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,608 Reviews
Call Service Center (800) 306-6472

1,608 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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February 11, 2025

Good service and very comfortable for waiting area, I'm recommend to go for service here. Thanks for your help 🙏 More

by santoso1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're pleased that your service visit for your Honda went so well, and you were comfortable while waiting for your car! Thanks for the recommendation, and we're happy to serve all your friends and family. When you're ready for service once again, feel free to schedule your appointment online.

February 09, 2025

Great guy! Explained everything about what was going to be serviced that day. Tony was very professional and knowledgeable about my vehicle. Thanks Tony More

by glenogawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Lainez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conney, Barry Luke
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Feb 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That's nice to hear, Glen! We know that Tony and all our employees do their best to take service to the extra mile. We're happy that was the outcome for your Honda service visit. You can always consult with our team on what should be next on the table for your car. Thanks for your business!

February 09, 2025

My request was answered and took action right away. The job was done in 30 minutes. I trust Honda dealer and employee More

by victoriacleaners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That's awesome, Victoria! A 30-minute appointment lets you get right back on the road in your Honda. Thanks for the positive feedback, and we look forward to your return! Remember that you can easily book your next service appointment online. Thank you!

February 09, 2025

I like the service. I am so satisfied with the service at the dealer. Thanks! More

by Phyo
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That sounds great! We appreciate you bringing your Honda in for service and will be here when you need us again. Feel free to schedule your next appointment online. Thank you!

February 08, 2025

Always a pleasure to work with Benito. Javier makes the correct recommendations in order to bring the vehicle to work smoothly. Thank you both. More

by Eguad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that both Benito and Javier could provide the right level of service for your Honda! Regular maintenance appointments can ensure that your car is up to speed and may even prevent major issues from occurring. Thanks for coming in, and please let us know what else we can do for you!

February 08, 2025

My service advisor, John Le, was very helpful and my car was serviced very quickly. I was very happy with the experience More

by Nickbogroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're here to make customers like you happy, Nick! We're excited that John could be there to make sure that your Honda was in good shape again. Thanks for putting your trust in our team, and we encourage you to look at our service specials before coming in next time!

February 07, 2025

Great customer service. However, I was told the recall would take 1/2 day. It actually took a full day and I had to call to get any updates. More

by Jane.Lemonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate the feedback, Jane, on your recall repair. We will address the delays and communication with our service team to serve you better. Thank you for telling us, and we hope to provide you with a five-star experience in the future!

February 06, 2025

They were great and very kind and didn’t push other services. I would recommend Tony ! More

by Scrandell09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We want you to feel relaxed during your service visit! We have Tony to thank for that. Thanks for stopping by, and please let us know what else we can do for you.

February 06, 2025

This location is very accommodating to it's customers. They do great work and the staff is friendly. It is my preferred mechanic. More

by Veronicap_2673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty, Veronica, and welcome you to return! Our goal is to make customers feel comfortable and to trust in the work that we perform. Thanks for telling us, and we're here for you when you need us!

February 06, 2025

Always have a great experience working with John Le when I bring my car in the be serviced. More

by Mel.Zabala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your loyalty means a lot to us, and it will mean something to John, Mel! When you're ready for your next service visit, review our service specials to make the next visit even better. Thank you!

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