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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
690 Reviews
Call Service Center (800) 306-6472

690 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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May 28, 2024

Viviana was informative and helpful I was able to address the problem and get back on the road in short order More

by Rsar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience, [Reviewer's Name]. We're glad Viviana could assist you promptly! Let us know if there's anything else we can do for you in the future.

Helpful
May 28, 2024

professional helpful 👌 thorough understanding 15 words a bit much thank you for such a good experience More

by Rudepenguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us.

Helpful
May 28, 2024

The staff is polite, knowledgeable and friendly . They deliver what they promise . They’re patient to listen and provide detailed answers . More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our staff. We strive to deliver on our promises and provide excellent service to all our customers. Looking forward to assisting you again in the future!

Helpful
May 27, 2024

Did not explain to us that the 23 Honda Accord Hybrid did not have blind spot detection. Still unable to have it installed. Very disappointed. More

by Robertjm541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Robert, thank you for sharing your feedback with us. We apologize for any confusion regarding the features of the Honda Accord Hybrid. If you have any further questions or concerns, please contact me at 714-861-4200. Thank you. -Paul Conant

Helpful
May 26, 2024

My service contacts both Clayton and Jason were helpful and professional. My appointment went as planned. All service was performed in timely manner. Thank you! More

by Live_To_Ride
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with Clayton and Jason! We're thrilled to hear that your appointment went smoothly and that you were satisfied with our service. We appreciate your feedback and look forward to serving you again in the future!

Helpful
May 26, 2024

I have been going to this dealership for over 15 years. I always receive excellent service. Paul, the general manager, Ted in sales and Benito in service are people that have built my confidence and trust More

by Rrmorese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Cruchley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Conant
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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your loyalty and kind words! We're thrilled to hear that Paul, Ted, and Benito have made such a positive impact, and we look forward to continuing to serve you for many years to come.

Helpful
May 25, 2024

Jason Ung is the only reason I continue to go to Norm Reeves service is Huntington Beach More

by Todfuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words about Jason, we're thrilled to hear he's made such a positive impact on your experience with us!

Helpful
May 25, 2024

Excellent! They are always very pleasant take good care of my car and have it ready on time. More

by Jenniegiliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words about Jason, we're thrilled to hear he's made such a positive impact on your experience with us!

Helpful
May 25, 2024

Very good service and communication was good as well. I will come back for future services More

by Kcschlep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We look forward to welcoming you back for future services.

Helpful
May 24, 2024

Tienen un personal muy amable y atentos se tomaron el tiempo para las necesidades de mi veiculo More

by Salas00Marcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Murguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Gracias por compartir tu experiencia con nosotros. Nos alegra saber que nuestro personal pudo satisfacer las necesidades de tu vehículo. Esperamos verte de nuevo pronto.

Helpful
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