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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
635 Reviews
Call Service Center (800) 306-6472

635 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 03, 2023

Excelente servicio y atención y Ivette me gusta que me atienda ella por excelente comunicación y trato More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Perea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words and for mentioning Ivette's excellent communication and service. We appreciate your feedback and look forward to assisting you with all your automotive needs.

Nov 05, 2023 -

Alex responded

Excelente servicio y atención 100% recomiendo y si no hablas inglés Ivette es la mejor en atenderte

Helpful
November 03, 2023

Sent before. Viviana gives extra care to customers and their cars. She is amazing. The car was there for the day but she kept me informed of what was going on. Sh More

by Matlocksrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words about Viviana! We're delighted to hear that she provided you with extra care and excellent service. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future.

Helpful
November 03, 2023

Good attitude and good customer service. And a good Clean the place And they have fresh coffee all the time More

by Jose Aviles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're pleased to hear about our good attitude, customer service, and clean facility. We're here to provide a great experience for our customers, and we're glad you noticed. Enjoy the fresh coffee, and we look forward to serving you again.

Helpful
November 03, 2023

Been dealing with Norm Reeves Honda for many years after buying my second Odyssey from them in 2006. The car is running beautifully to this date because of the superior maintenance by their service departme More

by Gem21641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your long-standing loyalty to Norm Reeves Honda! We're delighted to hear that your Odyssey is running beautifully thanks to our service department's superior maintenance. Your continued trust in us is greatly appreciated, and we look forward to serving you for many more years to come.

Helpful
November 03, 2023

Benito is the best. Friendly, knowledgeable and always happy to answer any questions from the customer. More

by Mitchellcarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Norm Reeves Honda Superstore - Huntington responded

I'm glad to hear that you're pleased with our service and Viviana's assistance. We're committed to delivering top-notch service to all our customers. Thank you for choosing us, and we look forward to serving you again in the future.

Helpful
November 03, 2023

Very happy with the service performed they know what they are doing at this dealership My service advisor Viviana is great always takes good care of my issues More

by Miketreantos53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're thrilled to hear that you're very happy with the service performed and that Viviana, your service advisor, takes good care of your concerns. Your satisfaction is our priority, and we look forward to continuing to provide excellent service for your automotive needs.

Helpful
November 03, 2023

Very professional and efficient. Your people are helpful and appear to be honest. No pushing for additional work More

by Dandrlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear that you found our team to be professional, efficient, and honest, without any pressure for additional work. Your trust in us is greatly appreciated, and we're here to provide exceptional service for all your automotive needs.

Helpful
November 03, 2023

It took over 18 months for part delivery. The dealer did a good job fixing the car. They was an issue but they did the right thing and fixed the issue. More

by Trungle2You
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tech Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We apologize for the extended wait time for the part delivery but are pleased to hear that we were able to fix the car to your satisfaction and address the issue promptly. Your feedback helps us improve, and we appreciate your patience and understanding.

Helpful
November 03, 2023

After visiting 2 other dealers, Alex Hernandez treated us with respect regarding our A/C warranty repair. Everything was taken care of the same day. Very happy with the service and the fact that my A/C is More

by dbjob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
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Nov 05, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing us for your A/C warranty repair! We're delighted to hear that Alex provided you with respectful and efficient service, and we're glad to have your Honda CRV's A/C working properly again. Your satisfaction is important to us, and we appreciate your positive feedback.

Helpful
November 03, 2023

Excellent service! We love Norm Reeves Honda! Honest & reliable! They are always in time !Thank you More

by Rford418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Murguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that you love Norm Reeves Honda and appreciate our honest and reliable service. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you for choosing us!

Helpful
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