Back

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,585 Reviews

1,585 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
September 21, 2024

John Le is my go to person. He very professional and nice. Great asset to Honda!! More

by Hbdikidi1356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re delighted to hear about your positive experience! Let us know if there’s anything else we can do for you.

September 21, 2024

I’ve been bringing my Honda to Norm Reeves in Huntington since 2014. They are great. More

by Davidmalinofsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your stellar review! We're here for you anytime—please visit us again soon.

September 21, 2024

Viviana is the best, she is very reliable and I trust her with my car More

by Rd24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're grateful for your 5-star feedback! Don’t hesitate to contact us or visit whenever you need assistance.

September 21, 2024

Service was timely and waiting room was comfortable with a nice coffee/latte/ tea machine. Also liked that there was a room in order to make private phone call if necessary. More

by berny9ii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Lainez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks so much for your kind words! We’re here to help, so don’t hesitate to come by or reach out.

September 20, 2024

Thank you for the service! Benito did a good job. I am happy about it. More

by Lanchipham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your 5-star feedback! It was a pleasure assisting you, and we’d love to welcome you back anytime. Reach out if you need anything!

September 19, 2024

As always, Benito provided me with great customer service and only recommended me that I actually needed. More

by Hmpham33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re so grateful for your positive feedback! It’s always great to hear from happy customers. We look forward to seeing you again!

September 19, 2024

Clayton was friendly, and helpful and kept me up to date on how long the service was going to take. The technician also did a good job fixing the oil leak, and cleaned the oil leak up like it didn’t happen, More

by Hunter N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever my service technician was.
Sep 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the amazing 5-star rating! We’re so glad to have exceeded your expectations. Please don't hesitate to visit or call us with any further needs!

September 19, 2024

Dealing with Benito and Jon is always a pleasure. The guys in the shop have been slacking as of late. More

by jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Hey Jesse, We're pleased to hear that your service visit for your Honda was a joy with the help of Benito and Jon! We're disappointed to hear that you're impressed with the performance of the guys in the shop. We will address these concerns and hope to provide you with a five-star experience next time. Thank you!

September 19, 2024

Great service and the friendliest and most helpful service representatives. I’ve been coming here for years and will continue to as they provide the best in service. More

by Yvn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re so glad you had a positive experience! Let us know if there’s anything more we can do for you.

September 19, 2024

When I had my vehicle serviced for an oil change. They did their “inspection”. The tech noted my brake fluid was in the red. My brakes were just serviced at your dealership. When I questioned Tony ho More

by Dhosford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We regret to learn about your recent experience at our service center. If you would like to discuss this further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

...
64
...