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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,517 Reviews
Call Service Center (800) 306-6472

1,517 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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April 13, 2024

Benito is one of the best advisor at norm reeves in Huntington Beach, great customer service. More

by ftevus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words, we're thrilled to hear that Benito provided you with excellent service at Norm Reeves Huntington Beach! We'll be sure to pass along your appreciation to him.

April 12, 2024

I am very loyal to this dealer, have bought 4 cars here over the years More

by Markfredrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your continued loyalty! We appreciate your trust in us and look forward to serving you for many more years to come.

April 12, 2024

I have been coming to the Honda Superstore for probably 20 years and have never been disappointed with the service . More

by Miepvt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your loyalty and kind words! We're honored to have been your trusted choice for two decades, and we look forward to continuing to provide you with exceptional service.

April 12, 2024

John was very knowledgeable and helpful. Understood my issues and concerns. A good experience. Thanks John More

by Rbcsco42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words, we're glad John could assist you effectively! We appreciate your business and hope to see you again soon.

April 12, 2024

Took 2,5 hours instead of 45 min to one hour which I was quoted to remove a nail and patch I was late for a very important work meeting Not good and manager not supportive either More

by martiegarciarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female manager not listed
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Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We understand how frustrating the delay must have been and the impact it had on your day regarding your meeting, Martie. We’ll review what happened to ensure we give more accurate time estimates in the future. If you’d like to discuss this further, please reach out online.

April 12, 2024

Service team were all attentive, efficient, courteous and professional, providing excellent customer service and care More

by Dkh1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our service team. We aim to provide top-notch customer service, and we're glad we could meet your expectations.

April 12, 2024

The service staff was responsive, knowledgeable and courteous. I believe that’s all I have to say. More

by Ly_Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your continued loyalty and support over the past 20 years! We're delighted to accompany you on your new hybrid journey and look forward to serving you with excellence for years to come.

April 11, 2024

SA was great she helped explain the why extension on my a/c system. Will definitely be back More

by Schmeling99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear SA provided excellent service and clarified your A/C system extension. We look forward to welcoming you back in the future!

April 10, 2024

Always a pleasure to take my car to Norm Reeves Honda Superstore - Huntington Beach. Everyone I have dealt with is professional, amiable, knowledgeable, and seem proud to work there. I usually wait in th More

by Cjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words and continued support! We're thrilled to hear about your positive experiences with our team at Norm Reeves Honda Superstore - Huntington Beach. Looking forward to serving you again in the future!

April 10, 2024

Excellent. They keep you informed as any issues may arise. Personable, cordial and very professional. Best dealership I’ve ever experienced More

by David@Schwankecm.Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future!

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