Norm Reeves Honda Superstore North Richland Hills - Service Center

Great I love the dealership. Expected to do more than one survey saying that is annoying Expected to do more than one survey saying that is annoying More

I brought my Honda Passport in for regular maintenance and was greeted by Dennis Williams who handled the repairs. I was able to wait on my Honda at the dealership and had a breakfast sandwich during my w and was greeted by Dennis Williams who handled the repairs. I was able to wait on my Honda at the dealership and had a breakfast sandwich during my wait. When the repairs were completed I was quickly sent on my way. More

Excellent service. Very personable. Always open to my questions and patient in explaining things. Highly recommend Norm Reeves due to their service department Very personable. Always open to my questions and patient in explaining things. Highly recommend Norm Reeves due to their service department More

The dealer and service rep were very helpful and made sure everything was to my satisfaction. I will buy my next Honda from Norm Reeves. sure everything was to my satisfaction. I will buy my next Honda from Norm Reeves. More

The dealership is rather far away from where I live--about half an hour's drive. I went there prepared to stay all day, since I had no ride, and more than 100 people were being served that day, ma live--about half an hour's drive. I went there prepared to stay all day, since I had no ride, and more than 100 people were being served that day, many for the same reason as mine (for recall issues). Tommy streamlined the assignments and I was able to go home in the same morning. I'm grateful for his compassion. More

Wonderful experience as always Timely communication kept me informed of status. Responded promptly to my questions. me informed of status. Responded promptly to my questions. More

It took about 4 hours for an oil change, tire rotation, and air filter change. They found a tire that needed to be replaced. Except for the 4 hours it was a good experience. and air filter change. They found a tire that needed to be replaced. Except for the 4 hours it was a good experience. More

Excellent Service Tech Advisor and service was fast efficient and quality. I had a prepaid contract and it was handled with ease. efficient and quality. I had a prepaid contract and it was handled with ease. More

Everything was done in a timely manner and car was returned clean. Also dealership called to remind me of the recall. returned clean. Also dealership called to remind me of the recall. More

customer service was very helpful and kind as per usual, very informative with answers to questions I had as well very informative with answers to questions I had as well More